Make Our Moments
Travel agency in Kochi (Cochin)
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Make Our Moments
Joined Tripcrafters in June, 2016
66 trips booked through Tripcrafters
Status: Currently Active
About Make Our Moments
As our name suggests, we create moments that would last a lifetime. We at “Make Our Moments” takes pride in connecting the world to God’s Own Country. Are you a traveler looking forward to visit some exotic places, then fasten your seat belts and assure the rest with us.
Holidays are moments that a person would cherish for a lifetime and we make no compromise in providing you the best facilities (Read More)available in Kerala. Our services are not just limited to operating tours but we offer packages that would include your accommodation and other travel needs as well. We have tie-ups with motels, hotels and other accommodation facilities that would ensure your pleasant stay with us.
We are committed to offering the best services in Travels and Tours. We are a young company and that makes our offerings fresh and innovative.Our motto as work is really simple, MAKE EACH MOMENT MEMORABLE
Address
19/73 e ground floor , ground floor - royal plaza building , aluva, Kochi (Cochin), 683101, India
Destinations covered by Make Our Moments
Services Offered by Make Our Moments
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour
Rating Distribution for Make Our Moments
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Reviews for Make Our Moments
Not yet received the refund
last year in 2018 when Kerala flood happen, i had paid an advance two months before, but not yet received the refund, since from last one year i m following up, but no reply, please don't make any adv (Read More)ance payment to such type of companies,
Worst experience
We received for our Alleppy houseboat stay dated 12th dec 2018 .
We had booked our stay through Sheena who promised us that it will be as per our standards.
Here goes the number of issues we faced f (Read More)or which we regret booking our trip through MOM(Make our moments)
Firstly, as per itinary the stay was at cruiseland.in whereas, later we discovered that it was at some cheap Lakepark view and the change was done at the last moment without our consent.
Secondly,the boat images we received pre-booking were completely different than what we experienced and I am pretty sure that there were no quality checks performed by any of their team member.
That place was untidy with stained bedsheets, filthy bathroom, tasteless food etc and thanks for making us spend our 1st anniversary at such an inhospitable environment.
Would never recommend them
Excellent tour
Trip to Alappuzha (Alleppey), Munnar
The tour was excellent. The service provided during tour days are good and the communication with Mom representative is excellent all through the tour.
Terrific experience with driver(Sandeep & Seena Antony)
Right from the start of the arrival at Cochi Airport to Drop ,driver Sandeep behaved quite abnormally and arrogant. We went to Cochi on 29th Jun for 5 days trip along with my family members. Hotel sta (Read More)y and hospitality at Hotel were all beyond expectations.
To start with, At wood resort in Munnar was quite good, we stayed there for 2 days and Driver Sandeep was to take us around the places of Munnar. We had unforgettable experience with him. I am still in dilemma as to what we did to him that caused him behave rude. He was very very rude. We didn't want to complaint to the Travel agent which is "MakeOurMomentts" as we were half way of the trip.
I am sure it would have been much more worsen had i complained about his behavior during the trip. He dropped us back at the airport on 3rd July and dropped all our baggage and immediately ran away without even a courtesy "Bye". We proceeded with baggage check-in's and got into airport and then we rang Seena and told her what had happened all these days. She assured she would escalate issues and give me a ring next day but none called as on today.
I also did read all reviews here but surprisingly none of the reviews were below average and i felt like i was the only unfortunate guy which turned out to be a bad experience with him. Anyways, If you have made up your mind to go with this travel agent then i would suggest you do this below.
1.Never ever choose Seena as your Travel agent (Ask for a different travel agent in the same company and next point of contact for any escalations)
2. Never ever Sandeep as a driver cum guide.
3. Don't make full payment upon your arrival. Tell them that you will clear 20% of the amount on the last day.
If you think my reviews are fake, I can send you screenshot of the conversation with Seena. Booking was done on the name of Mrs.Sushmitha. I hope makeourmoments take some serious action on both of these guys.
Worst. Don't select them.
Don't select them. They have very poor executive team who don't have any knowledge of distance between two place of their own state. Worst driver. Management team very talented in supporting their te (Read More)am and console us just to avoid their loss. Money minded. Pls don't pay fully, they will take things for granted, even if we have aged people (Sr citizens) and kids. They don't mind us suffering bcus of their poor executive team. False commitment by the entire team. Only good thing in the trip was the rooms provided. Driver was very aragont, not giving any respect to tourists. Don't select them.