Travel agency in Delhi
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Joined Tripcrafters in June, 2021
67 trips booked through Tripcrafters
Status: Currently Active
L-117/9, Vasant Kunj, New Delhi, 110070, India, Delhi, 110070, India
Ladakh, Jammu and Kashmir, Uttarakhand
Flights, Hotels, Car Rental, Sightseeing Tour, Travel Insurance, Visa, Pilgrimages trips
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Trip to Gulmarg, Pahalgam, Sonamarg, Srinagar
(11 Jan, 2023)
Dear, Samreen Hope you are doing well. We expected a 5-star rating from you buts it’s ok./ We are famous for the best services, Commitments, and Customer Support. We read your feedback above very well and still we are confused about where we made mistake to serve you. Please read my Reply very well. You guys didn’t Follow the Hotels/houseboat check-in and checkout policy. You Guys do not follow the Company Payments policy. You guys smoke in the houseboat. (You cannot smoke in the houseboat room as per the houseboat policy.) I support you to check in the houseboat first day at 9 AM and provided you Gas heater. The houseboat check time is 2 pm (You didn’t mention this in your feedback) Clearly mentioned in the itinerary which hotels are central heated and which are not and we informed you also. We provided you with the same property that is mentioned in your itinerary. Your Budget was Too low still I offer you the best property. Shangloo houseboat with Gas Heaters 1nights Shelter heritage with Gas heaters for 2 nights Queen park Pahalgam Fully Central heated for 2 nights (You didn’t mention in your feedback) And at the last, you told me that you don’t want to recheck in Shelter heritage. We provided you with Asian Park 4-star property in Srinagar. (You didn’t mention this in your feedback) Please mind your feedback above. Warm Regards Team Indo
Trip to Gulmarg, Srinagar
(26 Nov, 2022)
We are thrilled to have you as part of the Indo Tours & Adventures family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
(18 Oct, 2022)
We are thrilled to have you as part of the Indo Tours & Adventures family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Trip to Amritsar, Srinagar, Vaishno Devi
(29 Aug, 2022)
We are thrilled to have you as part of the Indo Tours & Adventures family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!