Travel agency in Phuentsholing
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Joined Tripcrafters in June, 2016
1 trips booked through Tripcrafters
Status: Currently Active
Zhangchup's place, zhunglam, 2nd Floor, Phuentsholing, 21102, Bhutan
Flights, Hotels, Car Rental, Bus/Train, Sightseeing Tour, Visa
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Trip to Paro, Thimphu
(10 Jan, 2024)
Dear sir, it was well communicated to you!! You have transferred Rs.14.4k as a tour confirmation amount and had agreed to get your advance permit with the amount but unfortunately you have made last minute cancellation on 5th Oct and your trip date was on 11th Oct (Bhutan Peak tourist season) and the reason was due to flood in Sikkim which didn't impact on Bhutan Tourism at all and have well explained to you to continue your trip but since you wanted to cancel at any means, have informed you that cancelling you trip will acquire 100% cancellation charges in which your 14.4k will not be refunded and rather requested you to postponed your trip as per your convenient dates which we will do for you with out any additional charges and have been waiting for your new tour dates since then. Now we have entered 2024 and will still accept your new tour dates till Dec 31st 2024 and you must update us latest by Feb end. If you miss to share us your new tour dates within the given dates we will considered as a cancelled and your advance 14.4k will be acquired as a cancellation charge's. We are really sorry sir, if this has caused you any inconvenience but we have our polices, terms and condition to be followed and i have still gone beyond our policy to make this trip happen for you, as we don't want to charge you any cancellation. If you still have any doubts and need any clarification to this, Plez feel free to write us. Regards DB Gurung
(12 Apr, 2023)
Thank you very much for your kind words and recommendation. It was our great pleasure to have you here in Bhutan and to meet you in person. Thank you for giving us the opportunity to provide our best possible services to you. Wish to see you again in Bhutan.