# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Infants aged 0-3 can travel for free
- **Please note: The Family 1 ticket includes 1 adult with up to 4 children aged 4-16 free of charge**
- Children aged 0-11 must travel with a parent or guardian. Children aged 12-16 may travel alone but their supervision and safety remains at all times the sole responsibility of their parent or guardian
- The transfer services are mobility-enhanced, providing access for passengers with wheelchairs
- One-way tickets can be used in either direction between Melbourne Tullamarine Airport and your selected service destination
- The round trip SkyBus ticket is to be used on two separate journeys and can **not** be used for two adults one way
- Consumption of food or drinks (except water in screw top containers) is not permitted onboard the vehicles
- The baggage allowance on SkyBus vehicles is the same as the standard checked and carry-on baggage allowance of the airline for which you hold a ticket
- Additional items (such as bikes, surf boards, very large items, or excess baggage) may be permitted, subject to availability of space on a relevant trip. Passengers may be asked to travel on a subsequent bus if, in the driver's opinion, there is insufficient space or the additional items may be a safety hazard. Bikes may be carried on-board if, in the opinion of the driver, there is sufficient space and it is safe to do so. However, passengers may be required to dismantle and secure their bike in a container