# Confirmation:
- You will receive confirmation of your booking's availability within 1 business day. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us within 1 business day, please check your Spam folder or notify us via email
# Vehicle Details:
## Comfortable 7 seater
- Mercedes-Benz or similar models
- Vehicles can carry up to 5 passengers and 5 pieces of 28-inch suitcases
# Additional Information:
- **Please note:** The driver can only speak Russian and Chinese
- The vehicle details are for reference only. Actual vehicles to be used depends on availability on the pick-up date
- If you have any questions about the vehicle information, you can consult Klook Customer Service before making a reservation
- Infants and children occupy seats; a child seat occupies 1 adult seat
- **Please input the actual number of passengers and luggages on the extra info page, otherwise the driver will refuse to pick you up if the vehicle is overloaded. No modifications can be made on the pick-up date itself and no refunds will be issued**
- Please inform the driver of your health condition to ensure that you can adapt to the trip before departure, otherwise you must take full responsibility for the health problems that will surface along the way
- If you show up late or do not show up at all during pick up, no modifications will be made and no refunds will be issued
- Please do not expose your valuables and large amounts of cash in public for your safety
- Please respect local eating habits, customs, taboos, and religious traditions, and please comply with the local laws and regulations
- The related fees will increase by 10%-50% during the holidays, including Spring Festival, Ching Ming Festival, Labor Day, Dragon Boat Festival, Mid-Autumn Festival, National Day, Christmas Day, New Year's Day, and the like
- If you have any questions or in need of urgent reservations, please contact Klook Customer Service