Zanzibar Serena Hotel, Zanzibar | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

1.4 Km from city center

Shangani Street, Stone Town

15 Nearby Attractions

Freddie Mercury Museum

0.2 km

Forodhani Gardens

0.4 km

Old Fort of Zanzibar

0.4 km

People's Palace Museum

0.5 km

Hamamni Persian Baths

0.5 km

Princess Salme Museum

0.6 km

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All Facilities for Zanzibar Serena Hotel

Category	Facilities
Activities	Happy hour, Water sport facilities on site, Bike tours, Live music/performance, Walking tours, Windsurfing, Cycling, Themed dinner nights, Beach, Cooking class, Snorkelling, Canoeing, Fishing, Horse riding, Diving, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Family rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Room Amenities	Air conditioning, Heating, Infinity pool, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers, Key access.
Common areas	Picnic area, Sun terrace, Outdoor fireplace, Shared lounge/TV area, Games room, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Evening entertainment, Indoor play area, Entertainment staff, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Foot massage, Make up services, Massage, Kids' pool, Swimming Pool, Beachfront, Beauty Services, Couples massage, Spa/wellness packages, Neck massage, Body treatments, Facial treatments, Spa facilities, Head massage, Outdoor pool, Pedicure, Personal trainer, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Hand massage, Sun loungers or beach chairs, Yoga classes.
Transport	Airport shuttle, Car hire, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Shuttle service (additional charge), Shuttle service, Airport pick up.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.6

Based on 244 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

7.8

Facilities

8.6

Reviewers Mention About Zanzibar Serena Hotel

The Zanzibar Serena Hotel is praised for its luxury, service, and attention to history. Guests enjoyed the beautiful building, artifacts, and fantastic staff. The rooms, especially those with ocean v (Read More)iews, were comfortable and had stunning views. The food and drinks were delicious, with a good selection of Tanzanian beers. The hotel's location in Stone Town made it convenient for exploring the area. Some guests mentioned high prices and an issue with double charging. Overall, the hotel was described as beautiful, welcoming, and with great amenities.

Guest Reviews

Stephen

young couple

10.0

Exceptional

Great place on the beach to visit Stone Town

The food, the service, how ghetto property was able to blend history and comfort. Great pool. Everyone was nice

Nothing really.

Published on 03 Jan 2024

Besa

family with young children

9.0

Superb

Would gladly stay here again on a return to Stone Town

Really liked it's location. We were right on the beach and easily able to walk to the Old Fort and the food market. Great location. Interior decor very much Zanzibar feel, ornate, intricate and beautiful. We also enjoyed our meals (the best food we had in Zanzibar). We had beef biryani, a penne pasta, a beef burger. Totally yummy! They were also quick to organise breakfast boxes for us and transport given that we had an early morning flight. The welcome drinks were divine and the staff were very friendly and polite.

The room was smaller than I expected, but having said that it was comfortable, very clean with lovely things like the fruit basket and complimentary wine on arrival (which we didn't drink...but was a lovely touch regardless).

Published on 27 Dec 2023

Gary

family with young children

5.0

Passable

Everything was great, staff very pleasant except reception staff made several errors with the accout

The rooms were nice except some lights did not work and the water was not hot.

The reception staff were slow and the equipment was not working - scanning machine.

Published on 18 Dec 2023

Ian

young couple

8.0

Very good

Great location, views, incredible staff, tired rooms.

Great location on the city beach and walk into town and to the food market Amazing staff - friendly, attentive, hardworking, very well trained

Rooms and decor are very tired

Published on 03 Dec 2023

Valaisco

solo traveller

10.0

Exceptional

All

Nothing

Published on 07 Nov 2023

Vividh

review category business travellers

6.0

Pleasant

Bathrooms r very old

Published on 06 Nov 2023

Mikagirl

solo traveller

10.0

Exceptional

Exceptional views and stay

Easy and smooth check in and check out

everything was great

Published on 05 Nov 2023

Harry

young couple

10.0

Exceptional

Lovely convenient hotel to explore Stone Town

This a lovely old world fell hotel, situated directly on the waterfront with a small beach. It is also very close for all walks around Stone Town. It has been beautifully renovated We had a large front sea facing room with a large balcony which was perfect for relaxing. The staff are so friendly and helpful and made us really feel at home. The restaurant serves lovely food on a terrace over looking the beach Plenty of restaurants and bars nearby. Trips can be arranged via the helpful front desk staff.

Published on 28 Oct 2023