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Hotel

voco - The Cadence, an IHG Hotel

Downtown Niagara Falls (1 kms from Rainbow Bridge )

Ranked 22 out of 37 best hotels in niagara falls

8.2
(1290 reviews)

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Top Facilities

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All Facilities for voco - The Cadence, an IHG Hotel

Category Facilities
Business facilities Business centre.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area, Visual aids: Braille, Facilities for disabled guests.
Safety features Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Heating.
Food & Drink Restaurant, Bar.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Services & Extras Key card access.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Private check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Parking on site, Parking, Private parking, WiFi available in all areas.
Transport Accessible parking, Bicycle rental.

Guest Ratings For This Property

8.2
Based on 1290 Reviews
100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

8.0

Facilities

8.4

Reviewers Mention About voco - The Cadence, an IHG Hotel

The Cadence, an IHG Hotel, received positive reviews for being clean, affordable, and kid-friendly with a pleasant surprise. The staff were friendly and attentive, although unavailable during check-o (Read More)ut. The hotel was praised for its pleasant scent and recommended for its overall experience. However, some reviewers mentioned noise issues, with easily heard conversations, hallway noises, and slamming doors. The sliding barn-style bathroom door was also mentioned as a potential privacy concern. Overall, reviewers appreciated the great service, beautiful lobby, and cool rooms.

Guest Reviews

Dana
family with young children
8.0
Very good
Very good
Location
Breakfast

Published on 30 Dec 2023

Claudio
young couple
9.0
Superb
Nice location
Breakfast is one thing I was not happy with that should be better
Breakfast

Published on 18 Dec 2023

Kelly
young couple
9.0
Superb
Close to the casino. Modern, updated clean
Modern
No closet

Published on 18 Dec 2023

Andrea
young couple
4.0
Disappointing
The hotel itself was in a great location and was clean and modern.
The young lady serving at the bar was lovely and helpful!
The woman who checked us in was extremely unfriendly. I believe the same woman also served us breakfast the next morning, and she was extremely inflexible. I asked for my egg to be scrambled instead of poached, and she said she was unable to make a change. Seemed like a simple request.

Published on 21 Nov 2023

Carol
group
10.0
Exceptional
Great
Friendly staff

Published on 20 Nov 2023

John
family with young children
7.0
Good
We enjoyed our stay !
Location
Kindly keep 2 bottles of water in the room.

Published on 06 Nov 2023

Dharaminder
young couple
9.0
Superb
It was nice staying there.
Near to Niagara Falls and good location
Breakfast was not given

Published on 28 Oct 2023

Woll
young couple
7.0
Good
Ok
Location
Had to move rooms twice due to overpowering smell and wet carpet

Published on 18 Oct 2023

Wallace
group
10.0
Exceptional
Enjoyed our stay. So happy we stayed in NY as opposed to Ontario.
Great location to falls casino.
Room was a little pricey.

Published on 17 Oct 2023

Kinsey
young couple
7.0
Good
Good.
Location was great.
The room wasnt very clean. And right next to the washer and dryers so we heard that often and the hallway was loud.

Published on 02 Oct 2023

voco - The Cadence, an IHG Hotel is featured in

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