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Tru By Hilton San Antonio Lackland Sea World

West San Antonio (7 kms from Lackland Air Force Base)
9911 Ingram Road - Show on map

Ranked 33 out of 41 family friendly hotels in san antonio

8.1
542 reviews

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Room Types Available

King Room
  • Max 2 Adults
    •

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    The double room offers air conditioning. The unit has 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    The quadruple room features air conditioning. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
    •

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    The quadruple room features air conditioning. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Mobility and Hearing Access
  • Max 4 Adults
    •

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    The unit offers 2 beds.

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    Tru By Hilton San Antonio Lackland Sea World is featured in

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    Guest Ratings For This Property

    8.1
    Based on 542 Reviews
    100% verified reviews

    Comfort

    8.37

    Cleanliness

    8.45

    Value For Money

    8.13

    Facilities

    8.45

    Reviewers Mention About Tru By Hilton San Antonio Lackland Sea World

    The reviewer had a great stay at Tru By Hilton San Antonio Lackland Sea World. They were impressed by how clean everything was and praised Ms. Lisa, a staff member, for her exceptional service at bre (Read More)akfast. Another reviewer mentioned that the hotel was flawless, with friendly staff and spotless rooms. They also appreciated the fast response when they left their charger behind. The breakfast was a great deal with plenty of options. Overall, both reviewers highly recommend the hotel and would stay again.

    Guest Reviews

    Megan
    family with young children
    9.0
    Superb
    Excellent choice!
    We are big fans of Tru, and this one did not disappoint! The breakfast is outstanding, the rooms are quiet, and the parking was plentiful. We would gladly stay here again!

    Published on 28 Dec 2023

    Tamara
    young couple
    8.0
    Very good
    Overall good everything was clean
    Clean
    No hair dryer Breakfast would have been good everything was depleted by 800 AM and took over 30 minutes to restock

    Published on 26 Dec 2023

    Samantha
    family with young children
    9.0
    Superb
    Superb
    The rooms were clean and comfortable. The staff was super friendly and very professional.
    The breakfast selection was small. The sandwiches were gone by the time we got to breakfast. And the eggs did not taste good at all.

    Published on 20 Dec 2023

    Jesus
    family with young children
    6.0
    Pleasant
    Average
    Breakfast was good
    Room service (housekeeping) was not done

    Published on 22 Nov 2023

    Jamilah
    young couple
    3.0
    Poor
    Poor
    The staff was helpful.
    The housekeeping did not replace my towels when requested. They only refolded my dirty towels and put them back on the shelves.

    Published on 13 Nov 2023

    Jennifer
    family with young children
    1.0
    Bad
    Waiting for my refund, worst night ever
    Nothing
    I waited 30 minutes to be even acknowledged at 3am with3 young kids went to our room to kind it was not clean, food left , bed unmade and the toilet unflushed Got a new room ac did not work and the lock did not lock so I didn't sleep when I asked management for it to be addressed they laughed and were heard talking about me and my complaint among themselves as a joke

    Published on 12 Nov 2023

    Jaime
    family with young children
    4.0
    Disappointing
    Keep driving. There's other hotels in the vacinity
    Location was good, breakfast was good.
    -Kept smacking our shins/knees on the bedframes. (They really didn't think through that design) -hair in the shower--not ours -towels smelled like cigarettes/stale

    Published on 22 Oct 2023

    Melva
    review category business travellers
    10.0
    Exceptional
    Great
    Every thing
    Every thing

    Published on 15 Oct 2023

    Brittany
    family with young children
    10.0
    Exceptional
    Exceptional
    Love everything about this place !

    Published on 12 Oct 2023

    Stephanie
    family with young children
    10.0
    Exceptional
    Great stay!
    Will recommend. And stay again.
    Nothing.

    Published on 11 Sep 2023

    Top Facilities

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    Pool

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