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Tru By Hilton Charlotte Airport Lake Pointe

Downtown charlotte (7 kms from Freedom Park)
2227 Cascade Point Blvd, Suite B - Show on map

Ranked 20 out of 46 best hotels in charlotte

8.6
753 reviews

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Room Types Available

King Room
  • Max 2 Adults
    •

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    This double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.

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    King Room - Hearing Access
  • Max 2 Adults
    •

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    This double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    This quadruple room has air conditioning, heating and a TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Mobility Access
  • Max 4 Adults
    •

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    This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.

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    Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
  • Max 4 Adults
    •

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    This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
    •

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    View Deal
    This quadruple room has air conditioning, heating and a TV with cable channels. The unit has 2 beds.

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    Tru By Hilton Charlotte Airport Lake Pointe is featured in

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    Guest Ratings For This Property

    8.6
    Based on 753 Reviews
    100% verified reviews

    Comfort

    9.02

    Cleanliness

    9.22

    Value For Money

    8.48

    Facilities

    8.95

    Reviewers Mention About Tru By Hilton Charlotte Airport Lake Pointe

    Guests praise the efficient airport shuttle and friendly staff, particularly mentioning Craig the driver and Michael Christian the assistant GM. The hotel is described as fresh and clean, with spacio (Read More)us rooms and helpful staff who provided utensils when they were missing. The lack of carpet in the rooms is appreciated, and the included breakfast is rated highly. The location is convenient for the airport and nearby eateries. Overall, guests recommend Tru By Hilton Charlotte Airport Lake Pointe.

    Guest Reviews

    Jamila
    solo traveller
    8.0
    Very good
    A clean, safe, and relatively comfy stay for a short stay in the Queen City. Its location is very convenient to many of
    The property was exceptionally clean!
    The bed was a bit too firm and the pillows fell flat very quickly.

    Published on 04 Jan 2024

    Vicki
    family with young children
    8.0
    Very good
    Very clean room especially where pets are allowed.
    Bed platform too big in small room. We hit our knees on bed frame all the time. Needs changed.

    Published on 31 Dec 2023

    Eliana
    solo traveller
    8.0
    Very good
    Good for a one night stay
    The shower was nicely warm. Breakfast was good too with many options.. Shuttle to the airport is fine but you have to book it at check in.
    You have to call to get the shuttle to pick you up. Very impractical for international travellers who do not have a us phone. Some parts of the room were not very clean. There is not in build ac heating in the rooms so there is a heater inside the room which is quite loud

    Published on 24 Dec 2023

    Ivan
    family with young children
    10.0
    Exceptional
    Perfect stay, we will use it again.
    Conveniently close to the airport. The room was comfortable and very clean. Breakfast was pretty good.
    No complaints here, everything was good.

    Published on 22 Dec 2023

    Sandra
    with friends
    10.0
    Exceptional
    Exceptional
    Clean, comfortable beds and friendly staff
    Construction around facility

    Published on 18 Dec 2023

    Latoya
    family with young children
    10.0
    Exceptional
    I had a great stay with Excellent amenities.
    Excellent selection and quality

    Published on 16 Dec 2023

    Nicolas
    review category business travellers
    8.0
    Very good
    Nice and comfortable room in a new and very clean hotel
    Good bed and very good pilows
    nothing

    Published on 16 Dec 2023

    Wilbert
    solo traveller
    6.0
    Pleasant
    Nice Hotel Minimalist Amenities/ Carelful of The Rate - Print Reservation Before Staying
    The hotel is fairly new. The room amenities are nice but fit the Asian minimalist style. If one has traveled internationally to Japan for instance you'd be comfortable in this no frills environment.
    I only had one issue with booking the room on this site. The room rate showed a consistent rate with hotels nearby. However, on checkout I saw two different rates. The first night was the original booking rate. The second nite was almost twice that. In 30year as a business traveler I've never had two different rates per night in a single online booking reservation "after the fact" I stayed and closed out. I won't do that ever again. When I followed up I got some "story" inconsistent with normal reservation on-line bookings. IMO it was something else or someone else.

    Published on 08 Dec 2023

    Richard
    family with young children
    8.0
    Very good
    Very good
    Unique style. Shuttle to Airport
    Quite expensive for just a short night sleep prior to early morning flight.

    Published on 08 Dec 2023

    Lorin
    family with young children
    10.0
    Exceptional
    Great trip great service
    Great location
    Met all my expectations

    Published on 07 Dec 2023

    Top Facilities

    Bar

    Wifi

    Pets allowed

    Beach

    Pool

    Food

    Shuttle service

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