The Westin Philadelphia, Philadelphia | Photos, Reviews & Deals @Holidify

About The Westin Philadelphia

The Westin Philadelphia is a newly renovated gem in the heart of Philadelphia. With great staff and awesome rooms, it is a wonderful place to stay. The hotel's location close to everything ensures that great dining options are just steps away. The cleanliness of the hotel is commendable, and the friendly staff adds to the positive experience. The hotel is pet-friendly, making it a great choice for travelers with furry friends. With the best customer service and special mentions to exceptional staff members, The Westin Philadelphia is highly recommended.

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All Facilities for The Westin Philadelphia

Category	Facilities
Activities	Happy hour, Stand-up comedy, Bike tours, Walking tours.
Business facilities	Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning.
Food & Drink	Room service, Restaurant, Bar.
Services	Internet services.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	Tour desk, 24-hour front desk, Valet parking.
General	Pets allowed, Parking on site, Parking, Private parking.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Fitness centre.
Transport	Parking garage.

Guest Ratings For This Property

8.5

Based on 335 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

8.3

Facilities

8.8

Guest Reviews

Thaispansani

family with young children

10.0

Exceptional

Excellent location, comfortable and clean room.

This hotel was exactly what I was expecting. It's always good to find a hotel/room that is exactly like the pictures. It is very clean and the location is excellent, two blocks from the metro station (with a train line direct to the airport), and close to lots of nice touristic places (such as the love square). I highly recommend it.

Published on 03 Jan 2024

Steven

family with young children

10.0

Exceptional

We had a lovely stay! Our room was comfy, clean and we had service every day. The receptionist team was very friendly and professional , Thank you.

Published on 22 Dec 2023

Khaldaoui

young couple

10.0

Exceptional

Simply a stay to remember at the Westin in Philly.

Upon arrival the Valet team was outstanding and very friendly . The Front Desk team was ready for us and they accommodate my request for early Check in because it was our 30th wedding Anniversary and the room was excellent The Bar team was on the top of the game and we were happy with the service.Last but not least the Breakfast was great and the service too.I will be back to stay at the Westin.

N/A

Published on 11 Dec 2023

Jennifer

review category business travellers

8.0

Very good

Great Location

Super well located for all of our needs. We were able to walk to all the places we needed to be. Id happily stay there again.

Published on 08 Dec 2023

Elena

family with young children

8.0

Very good

Good enough for 1-2 days stay.

Excellent location, clean rooms

Breakfast in reastaurant is ok but way overpriced and not worth the money..

Published on 07 Dec 2023

Wendy

family with young children

9.0

Superb

clean comfy and great room service

clean and comfortable

Published on 06 Nov 2023

Asma

review category business travellers

6.0

Pleasant

Average

Reception team

House keeping team AC was not working

Published on 01 Nov 2023

Anonymous

young couple

10.0

Exceptional

great!

easy access to Center City fantastic and friendly staff

nothing

Published on 27 Oct 2023

Jayme

family with young children

9.0

Superb

The staff was great. They helped us out and made sure our rooms were together and accommodated us with a late checkout time. Location was excellent, easy access to Chestnut street, Reading Market, and Rittenhouse square.

Published on 16 Oct 2023

Asma

review category business travellers

6.0

Pleasant

Neutral

Reception team was cooperative and excellent

1- the AC was horrible story It was hot until one night the on-call engineer brought a fan 2- House keeping team was horrible Not social Cleaning was really poor I doubt they had changed my bed sheets during 10 night stay No vacuum to room it was dusty They were only changing towels Removing garbage And even bathroom room and toilet were no great cleaning

Published on 15 Oct 2023