Sonesta ES Suites New Orleans Convention Center, New Orleans

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Category	Facilities
Activities	Tennis court, Bowling, Tennis equipment.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, BBQ facilities.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Picnic area, Sun terrace, Shared lounge/TV area.
Reception services	Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fence around pool, Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.1

Based on 1493 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.4

Value For Money

8.1

Facilities

8.3

Reviewers Mention About Sonesta ES Suites New Orleans Convention Center

The Sonesta ES Suites New Orleans Convention Center received positive reviews for its location, spacious rooms with fully equipped kitchens, and friendly staff. Guests appreciated the convenience of (Read More)being close to New Orleans attractions without the noise of Bourbon Street. However, one guest mentioned that street noise affected their sleep. The hotel offers valet parking at a reasonable cost and has easy access to the highway. Overall, guests had a pleasant stay and would consider returning.

Guest Reviews

Douglas

young couple

7.0

Good

Its a 3 star property. Its exactly what you will get. The rooms are great size. The staff was great. Having it located where is was was nice. I little far from the French Quarter but you can catch a trolly there or Uber not that bad plenty of food near by and close to the WW2 museum The staff was all great. I cant say enough how well they treated us

Bed a little uncomfortable. But bearable. I guess depending on how firm you like a bed. Bed was very firm Shower had very good water pressure. Maybe too good. Im not used to it. It kind of hurt. The breakfast was served by incredible people but sub par considering so many good restaurants but its a free hotel breakfast. So thats what you kind of expect.

Published on 04 Jan 2024

Milena

young couple

7.0

Good

The room is big, spacious and comfortable. The location of the hotel is good, not too far from French Quarter. The options for breakfast were good.

The shower was not adjusting for the water jets, so the jets came out very strong. The breakfast room was always full, so there was no place to sit. One day we had breakfast at the hotel's reception, and on the last day, we went very early and could find a table to sit.

Published on 03 Jan 2024

Michelle

family with young children

10.0

Exceptional

Staff was very nice and knowledgeable.

Location was great!

Published on 03 Jan 2024

Nakeysha

young couple

6.0

Pleasant

Overall it was ok

The property was ok

The parking and the smell of the room

Published on 02 Jan 2024

Annimo

young couple

8.0

Very good

Great vale for money. Spacious rooms and good location

Nice installations. Spacious room and common areas. Good location to go to the downtown by walking in 15min. Free pop-corns in the main lobby! Great idea

Breakfast could be better in terms of quality

Published on 02 Jan 2024

Magee

family with young children

9.0

Superb

Christmas in NOLA

The room was great for a family and love the balcony. The staff and breakfast was wonderful. Best stay ever!

The sofa bed needs a new mattress and more pillows.

Published on 31 Dec 2023

Ehsan

family with young children

9.0

Superb

Everything was to our expectations. Nice kitchen with enough appliances to cook a nice dinner.

The bed could be bigger. No parking space but we found a parking lot close to hotel for $20 a night. Hotel also provides valet parking but a bit expensive.

Published on 31 Dec 2023