Sheraton Louisville Riverside Hotel, Louisville

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Category	Facilities
Activities	Happy hour, Live sport events (broadcast), Bike tours, Live music/performance, Walking tours, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service.
Services & Extras	Key card access.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Airport shuttle, Accessible parking, Airport shuttle (additional charge), Street parking.

Guest Ratings For This Property

7.7

Based on 216 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.2

Value For Money

7.5

Facilities

7.8

Reviewers Mention About Sheraton Louisville Riverside Hotel

The staff at Sheraton Louisville Riverside Hotel received praise for their excellent attention and responsiveness, with a shoutout to Dre. The location and view from the rooms were also highly rated. (Read More) However, some guests noted that the rooms were outdated and in need of a refresh. Despite this, the beds were clean and comfortable. One guest had an issue with the thermostat, which was promptly addressed by maintenance and the manager, Pedro. Walkability around the hotel was convenient, with many nearby restaurants and bars. Overall, a pleasant stay for short-term visits, but not recommended for longer stays due to the lack of a fridge and microwave in the rooms.