Royal Station Hotel- Part of the Cairn Collection, Durham

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All Facilities for Royal Station Hotel- Part of the Cairn Collection

Category	Facilities
Activities	Themed dinner nights, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available.
Bathroom	Sauna.
Room Amenities	Heated pool, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Kid meals, Packed lunches, Room service, Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping.
Services & Extras	Key access, Key card access, Lockers.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Nightclub/DJ.
Pool and wellness	Spa facilities, Hot tub/Jacuzzi, Steam room, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking, Street parking.

Guest Ratings For This Property

7.4

Based on 10666 Reviews

100% verified reviews

Comfort

7.9

Cleanliness

7.9

Value For Money

7.8

Facilities

7.6

Reviewers Mention About Royal Station Hotel- Part of the Cairn Collection

The Royal Station Hotel, part of the Cairn Collection, is praised for its character, stunning chandelier in the foyer, and friendly staff. Guests enjoyed the central location next to the train statio (Read More)n, with easy access to bars, restaurants, and historic landmarks. Rooms were described as basic but clean, with some noise due to the station location. Overall, the hotel offers a comfortable stay with good breakfast options and a convenient location for exploring Newcastle.

Guest Reviews

Amandip

young couple

2.0

Very poor

Clean

No parking Bed said was double but was kids bed for 2 adults

Published on 04 Jan 2024

Elizabeth

solo traveller

10.0

Exceptional

I booked this for one of my daughters & havent heard from her yet. I have stayed with you several times

Published on 04 Jan 2024

Jane

young couple

8.0

Very good

Lovely staff been a few times but when we went to use pool couldnt till a certain time due to kids in pool so on this s

Brilliant location clean but basic staff friendly

Could do with somewhere to sit and not laying in bed like a bit off a sitting area

Published on 04 Jan 2024

Darren

solo traveller

9.0

Superb

Great hotel and very central

Everything was superb, the room was large and very comfortably furnished. The breakfast was excellent and of course the location couldn't be better.

Published on 04 Jan 2024

Anne

young couple

8.0

Very good

Unfortunately due to an accident we were only able to stay 1 night before returning home

The hotel is well situated for the city centre

Charge for parking

Published on 04 Jan 2024

James

family with young children

8.0

Very good

Pool and hot tub great location

Stains at bottom of bed and only got 3 channels on tv

Published on 04 Jan 2024

Nigel

family with young children

10.0

Exceptional

Friendly staff clean and food it outstanding good value for money

Published on 03 Jan 2024

Joanne

family with young children

8.0

Very good

Newyear break

Location is perfect , staff were helpful and lovely

The rooms needed updating , shower leaking , carpet had stains , furnishings were drab and worn .

Published on 03 Jan 2024

Tracy

family with young children

9.0

Superb

Night away.

Central location Value for money Food was lush Lounge area lovely and relaxed. Coffee and tea in room and a bath.. We will definitely stay again.

Couldn't get room warm 2 small radiators on but didn't seem to heat room up

Published on 03 Jan 2024

Lynne

group

8.0

Very good

Ideal location for Trains and city visit

Excellent location next to Newcastle Train Station and a short walk into the city with nice bars and restaurants nearby. Friendly staff, we left our cases at Reception as we had arrived early and also paid 12 for breakfast the following day. Small double room booked on the fourth floor but had a good view and could see the trains arriving but it was quiet in the room. Didn't have time to use the leisure facilities including the pool and sauna and plunge pool.

Room was small but we had booked a small double. It might have been a problem for larger guests as it had sloping ceiling.

Published on 03 Jan 2024