Residence Inn Columbia Northeast/Fort Jackson Area, Columbia

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Vending machine (snacks), Outdoor furniture, BBQ facilities, Vending machine (drinks), Grocery deliveries.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Common areas	Outdoor fireplace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Free parking, Parking.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fence around pool, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking, Bicycle rental.
Shops	Minimarket on site.

Guest Ratings For This Property

8.7

Based on 183 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.6

Facilities

9.0

Reviewers Mention About Residence Inn Columbia Northeast/Fort Jackson Area

The Residence Inn Columbia Northeast/Fort Jackson Area provides a great experience with friendly and helpful staff, clean rooms, and good amenities. However, there were some minor issues such as powe (Read More)r problems, train noise in the morning, and a broken shower handle. The breakfast was adequate and the customer service, especially from Alison, was exceptional. The hotel manager, Rebecca, also resolved a disappointment regarding breakfast on Christmas Day. Overall, the customer service received was unbeatable.

Guest Reviews

A

family with young children

10.0

Exceptional

Everything from the location, the staff, the rooms and the food..

N/A

Published on 29 Dec 2023

Arthur

family with young children

10.0

Exceptional

Everything

Nothing

Published on 25 Dec 2023

Major

family with young children

10.0

Exceptional

Everything was nice and clean. Good breakfast

We had no issues.

Published on 11 Dec 2023

Mignonne

young couple

10.0

Exceptional

I loved the whole experience

It was very clean and the breakfast was awesome

Everything

Published on 04 Dec 2023

Jose

family with young children

10.0

Exceptional

Nice place, everything close by, Perfect.

Close to Fort Jackson. Always clean.

Everything was great.

Published on 14 Nov 2023

Janet

young couple

7.0

Good

I would not stay there again.

When booking this stay, we were told there was no penalty for cancellations. Due to medical issues we couldnt arrive until Tuesday instead of Monday. When I cancelled Monday night only, my rate went up yo$199.00 a night. I finally got them to reduce it a little but nothing like the price I was given at time of making the reservation.

Published on 14 Sep 2023

Petrina

young couple

10.0

Exceptional

Lets just say, I would stay there again!

The breakfast was great, the people that worked there was extremely nice and helpful!

Published on 09 Sep 2023

Monique

young couple

10.0

Exceptional

Extremely relaxing and perfect for a quiet day of work and/or relaxation

Conveniently located near food and outing options

Published on 28 Aug 2023

Robert

family with young children

10.0

Exceptional

The location was good for us off base but close enough for short trips back and forth. Facilities were clean hot and col

Facilities were clean and very nice we stayed for three nights for military graduation and it was a very good experience the king bed was comfortable and accommodations were excellent

We had to ask for clean towels and pick up our room daily as they say they refresh every other day but ours was never done

Published on 27 Aug 2023

Anonymous

family with young children

6.0

Pleasant

The suite was comfy but service is limited

I didnt receive room service during my stay. The room carried a weird moldy smell. We walked into the dining hall for some breakfast and water at 6:15am on Saturday morning before checking out. The ladies would not allow us to eat anything because they said it wasnt open until 6:30am. I feel it soured the experience. There were several times when I went down to the lobby and the attendant was no where to be found. There were several black spiders that I kept killing in the room.

Published on 27 Aug 2023