Port Lympne Mansion Hotel, Canterbury | Photos, Reviews & Deals @Holidify

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All Facilities for Port Lympne Mansion Hotel

Category	Facilities
Activities	Billiards, Walking tours.
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Designated smoking area, Family rooms.
Room Amenities	Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Packed lunches, Wine/champagne, Breakfast in the room, Room service, Special diet menus (on request), Restaurant, Bar, Kid meals.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Common areas	Games room, Sun terrace, Garden, Shared lounge/TV area.
Reception services	Concierge service, 24-hour front desk.
General	Parking on site, Free parking, Parking, Private parking, WiFi available in all areas.
Entertainment and family services	Kids' outdoor play equipment, Strollers, Children's playground, Board games/puzzles.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.0

Based on 170 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.5

Facilities

9.2

Reviewers Mention About Port Lympne Mansion Hotel

The Port Lympne Mansion Hotel was praised for its exceptional decor and stunning venue for events, with a roulette and blackjack table provided for a Christmas party. Guests enjoyed the excellent ser (Read More)vice, friendly and enthusiastic staff, and a variety of dining options, including gluten-free choices. One guest regretted not staying longer and appreciated the included amenities like safari tours, golf buggies, and breakfast. They look forward to returning in the future.

Guest Reviews

Emma

family with young children

9.0

Superb

A real treat!

We booked a treat as have two birthdays in December. My husband, me and my son stayed at the hotel and enjoyed the reserve. Customer service was really good and the room we had was just lovely, very clean and the most amazing bath that you could lie down in - a bonus for tall people! We had breakfast included as part of our package and it was delicious. As part of the stay, we had entry to the reserve on the day of check in and also on the day of check out - you could choose Howlett's if you wanted instead - the use of a golf buggy during our stay and an included safari ride. We took advantage of the black Friday deal and got up close and personal to a rather gorgeous rhino - the keeper was so knowledgeable and friendly and clearly enjoyed his interaction with the animals. All in all an amazing experience and we would love to go back. Thank you also to the hotel for recognising our two birthdays and putting birthday cards in our room - a very nice touch!

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The green light in the ceiling of all rooms in the Charlie Chaplin suite - not helpful for sleeping. If we could have had the golf buggy for longer on the day of checkout that would have been really helpful - they weren't super busy.

Published on 28 Dec 2023

Allenis

young couple

8.0

Very good

Very pretty building.

Published on 21 Dec 2023

Tom

review category business travellers

9.0

Superb

great

nice restaurant / room prepared for the arrival

hard to find the entrance . the wheather circumstances were not good and the gps didn't trace the adress

Published on 15 Dec 2023

Jules104

family with young children

6.0

Pleasant

Lovely location but leaves a lot to be desired for customer service, not value for money

Breakfast was fine, the staff on the first day were not that helpful or friendly, the 2nd day they were better. Some of the staff there were marvellous, others not so good, almost felt like they were doing you a favour if you asked for their assistance.

I was there for a wedding and some of the issues we had were not acceptable. It was quite contradiction in some ways as there were some lovely parts and lovely staff then on the flip side there were some abrupt members of staff, to the point of rudeness, we also had issues with the wedding (such as getting the table layout wrong and dietary instructions ignored). Needs a complete overhaul.

Published on 13 Dec 2023

Chrissie

family with young children

10.0

Exceptional

Superb and would recommend.

The accommodation was superb. every item was of good quality. we had both hotel and tree house, both were excellent.

a little green light in the ceiling of the mansion room.

Published on 12 Dec 2023

Louise

family with young children

10.0

Exceptional

Fantastic stay, lovely hotel in a fabulous safari park

We liked everything, we had a wonderful time. Our suite was spotless and the bed was so comfortable.

There was nothing that we didnt like.

Published on 13 Nov 2023

Georgina

young couple

10.0

Exceptional

Couldnt have been better in every way food ambiance service

Beautiful on every way

Nothing

Published on 07 Nov 2023

James

family with young children

9.0

Superb

Wonderful family stay

Stunning historic property

Nothing

Published on 28 Oct 2023

Ali65

young couple

10.0

Exceptional

Fabulous hotel with lots of character

Absolutely stunning hotel. Beautiful grounds and great view from the veranda. Great rooms, beautifully decorated and maintained over the years. We gad a beautiful room and very much inkeeping with the age of the house. Delicious food in the garden restaurant, friendly staff and spotlessly clean.

Nothing

Published on 19 Oct 2023

Frankie

young couple

10.0

Exceptional

Wonderful, full of escapism and a credit to John Aspinall for having the vision.

When we arrived to the gated entrance we were met by a gentleman who asked our name and immediately followed on with "You are in for a treat". And was he right. We were guided to the dedicated car park for the mansion and from that point, we were guided by all members of staff who were informative, willing to help, happy in their role and nothing was too much. We ate at the BabyDolls restaurant that was Italian themed. We ate Pizza's that were one of the best we ever had. Again the service was exceptional. We stayed in the Philip Sassoon suite with a 4 poster bed, a room for changing that my wife now wants and a very ornate bathroom. The bed was very comfortable and the room was very peaceful. Highly recommended. We ate breakfast in the Garden room that set us up for the whole day. Also included in the room price was Howletts Wild Animal park that was about 12 hour drive away. Again an exceptional place and the staff were happy to help where needed. Honestly I would highly recommend and will be visiting again. So many options for overnight stays.

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I cannot add anything to this section as we couldn't find anything over the 2 days we spent there. A truly amazing experience.

Published on 05 Oct 2023