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Resort

Phulay Bay, A Ritz-Carlton Reserve

Ranked 24 out of 29 5 star hotels in thailand

9.7
(77 reviews)

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About Phulay Bay, A Ritz-Carlton Reserve

Hotel Phulay Bay, a Ritz-Carlton Reserve, located in Koh Yao Noi, offers a truly luxurious and memorable experience. The hotel boasts a wide range of amenities including a restaurant, bar, sauna, fitness center, and spa. The staff members are friendly, welcoming, and go above and beyond to ensure a delightful stay. The rooms are clean and spacious, with beautiful ocean views available. The resort offers stunning grounds, a serene pool, and a sunset bar. The food at the restaurants is delicious and the spa is top-notch. The attention to detail and impeccable service at Phulay Bay make it one of the best properties the guests have ever stayed at. A highly recommended place for a relaxing vacation.

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All Facilities for Phulay Bay, A Ritz-Carlton Reserve

Category Facilities
Activities Happy hour, Water sport facilities on site, Bike tours, Live music/performance, Aerobics, Walking tours, Darts, Cycling, Temporary art galleries, Themed dinner nights, Beach, Movie nights, Cooking class, Snorkelling, Canoeing, Golf course (within 3 km), Fishing, Table tennis, Horse riding, Diving, Bingo, Hiking, Tour or class about local culture.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Designated smoking area.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Bathroom Sauna.
Room Amenities Air conditioning, Shallow end, Safety deposit box.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, BBQ facilities, Restaurant, Grocery deliveries, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services Internet services.
Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Lockers, Key access.
Common areas Picnic area, Sun terrace, Chapel/shrine, Garden.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services Express check-in/check-out, Concierge service, Tour desk, Valet parking, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General Private parking, Free parking, Parking, Parking on site.
Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Kids' club, Babysitting/child services.
Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool toys, Swimming pool, Foot massage, Hair cut, Make up services, Massage, Body wrap, Swimming Pool, Foot bath, Fitness centre, Beachfront, Beauty Services, Couples massage, Pool with view, Fitness classes, Light therapy, Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Outdoor pool, Pedicure, Pool bar, Manicure, Personal trainer, Spa and wellness centre, Back massage, Hair colouring, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Massage chair, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes, Hair treatments.
Transport Accessible parking, Car hire, Bicycle rental, Public transport tickets, Shuttle service (additional charge), Shuttle service.
Outdoor & View Terrace.
Shops Barber/beauty shop.

Guest Ratings For This Property

9.7
Based on 77 Reviews
100% verified reviews

Comfort

9.9

Cleanliness

9.8

Value For Money

9.3

Facilities

9.7

Guest Reviews

Alexandra
young couple
9.0
Superb
Amazing stay! Highly reccomend
Amazing hotel, huge rooms and incredible staff
Rooms didnt get sun so it felt like we couldnt make use of the pool area Limited choices for dinners as not close to a town so it was always in the hotel

Published on 20 Dec 2023

Park
solo traveller
10.0
Exceptional
Exceptional
Quiet and tranquil

Published on 08 Dec 2023

Albert
young couple
10.0
Exceptional
Vacation at its best
Best Place on earth. From the gardener to GM is everybody so polite and taking care of you. They made everything possible we wished. I've never seen a luxurious and private place than PB. All restaurants are outstanding but Lay lay is on michelin star level thx CH
Okay the location is a bit difficult

Published on 15 Nov 2023

Daniela
young couple
10.0
Exceptional
Exceptional
Amazing property and service! Great facilities! Shout out to our butler Khun Sun for an amazing job! One of a kind hotel and will definitely come back!

Published on 06 Nov 2023

Anonymous
young couple
10.0
Exceptional
Marvelous time
I recently had the pleasure of staying at Phulay Bay, and I must say, it was an experience beyond compare. From the moment we arrived, the service was impeccable, setting the tone for an extraordinary stay. The hotel staff went above and beyond to ensure every aspect of our visit was flawless. The room we stayed in was not just spacious; it was palatial. Elegantly furnished and equipped with every imaginable luxury, it provided a serene sanctuary that we looked forward to returning to each day. One of the highlights of our stay was the dining experience. The breakfast spread was not only vast but also delectable, offering a variety of options to cater to every palate. The dinners were equally delightful, featuring an array of Thai delicacies prepared to perfection. The culinary journey here was nothing short of a gastronomic adventure, and we savored every bite. For those with a penchant for exquisite Thai cuisine, Phulay Bay was a paradise. The chefs showcased their culinary expertise, allowing us to indulge in authentic, mouthwatering dishes that were a true delight to the senses. The pice de rsistance, however, was the infinity pool. Majestic and sprawling, it overlooked the breathtaking landscape, making every swim a surreal experience. The sheer beauty of the pool, especially against the backdrop of the stunning surroundings, made it the most enchanting infinity pool I've ever had the pleasure of swimming in. It's hard to find fault with Phulay Bay. The attention to detail, the unparalleled service, the luxurious amenities, and the outstanding cuisine - everything was meticulously crafted to provide an experience of the highest caliber. My partner and I spent a blissful month here for our honeymoon, and we couldn't be happier with our choice. Phulay Bay exceeded our expectations in every way imaginable. Without a doubt, we will cherish the memories of our stay here, and we eagerly anticipate the day we can return
Nothing

Published on 31 Oct 2023

Metin
family with young children
9.0
Superb
Amazing, relaxing holiday
Food could be better, need more activities for kids

Published on 27 Oct 2023

Sabina
family with young children
10.0
Exceptional
We stayed in a number of places-this was by far the best
The staff, the ambience, service and beautiful overall
Nothing

Published on 28 Aug 2023

Evgeny
family with young children
10.0
Exceptional
Pure luxury
Everything (staff, food, villa, facilities) was perfect. This is the corner of pure luxury. The valet parking was fantastic - these guys even washed our car complementary, which we noticed on the checkout:) That feeling when you know what you pay for. Thank you
nothing

Published on 30 Jul 2023

Nilesh
review category business travellers
10.0
Exceptional
Ultra luxurious, comfortable and rejuvenating stay!
What a fantastic and fabulous property! Luxurious, rejuvenating, relaxing, and ultra-comfortable! The check-in experience was great! Then a short buggy ride to the villa. We were assigned a personalized butler Ms. Boos who was ultra-helpful to take care of our every single requirement. We did a full-day Phi-Phi island boat tour and spend another full day relaxing at the property. The sunset bar, the breakfast restaurants, the spa, the property itself everything was really fantastic and enjoyable.
Absolutely nothing!

Published on 25 Jul 2023

Sophie
young couple
4.0
Disappointing
Very disappointing and highly overprized compared to other similar category 5 star resort in Krabi
The outdoor with tropical lush greens was fairly good and our best experience in this resort despite a poor atmosphere in general
We were highly disappointed with our stay . The villa given to us was right in front of the swimming pool which resulted in lack of privacy and all day music disturbance, consequently not meeting the standard expected from a villa in a 5 star resort. The booking was done through booking.com, which may be a reason for the management attributing us a sub-standard accommodation to us, which is unfair provided we paid full price since there were no deal on that booking. The old fashioned style design and lack of connectivity is not compensated by the oversized accommodation. As a comparison, Banyan Tree resort Krabi that provided us an amazing ultra-modern connected villa with amazing interior finishing and amazing service for half prize of Phulay Bay. The interaction with Phulay Bay stilted staff was artificial unlike every other resorts during our stay in Thailand .

Published on 18 Jul 2023

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