Mercure Kuala Lumpur Shaw Parade, Batu Caves

This property has been featured in "50 Best Hotels In Bukit Bintang ".

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Top Facilities

parking

bar

wifi

pool

food

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Deluxe Double Room

Max 2 Adults

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Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.

Privilege Double Room

Max 2 Adults

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Privilege room provides:- Complimentary breakfast- Free Wi-Fi- Coffee machine- Snack items and non-alcoholic beverages

Deluxe Twin Room

Max 2 Adults

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Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit offers 2 beds.

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All Facilities for Mercure Kuala Lumpur Shaw Parade

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Accessibility	Accessible by lift.
Bathroom	Private bathroom, Free toiletries, Toilet paper, Toothbrush, Hairdryer, Shampoo, Slippers, Bath, Shower, Body soap, Conditioner, Toilet, Bidet.
Room Amenities	Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Safety deposit box, Trash cans, Interconnected room(s) available, Ironing facilities.
Food & Drink	Wine/champagne, Restaurant, Minibar, Packed lunches, Coffee machine, Kid meals, Room service.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake-up service.
Media & Technology	TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Pool and wellness	Sun umbrellas, Fitness/spa locker rooms, Fitness centre, Fitness, Sun loungers or beach chairs.
Outdoor & View	City view, Terrace, View.

Location & Nearby Places

Bukit Bintang (11.4 Km from city center)

152, Changkat Thambi Dollah

2 Nearby Attractions

Temple Cave

11.4 km

Ramayana Cave

11.6 km

About This Property

Situated in Kuala Lumpur, 600 metres from Berjaya Times Square, Mercure Kuala Lumpur Shaw Parade features accommodation with a fitness centre, private parking, a terrace and a restaurant.

Guest Ratings For This Property

8.3

Based on 1139 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.5

Facilities

8.5

Guest Reviews

Beena

young couple

9.0

Superb

Great location.

Location near berjaya times square. Just a walking distance. Alot of food options around the area. Clean rooms, very comfortable bed. Check in and check out is seamless.

None.

Published on 05 Jan 2024

Ali

family with young children

10.0

Exceptional

Mercure Shaw parade Christmas and New year visit

Location was fantastic in middle of Bukit Bintang easy walk to Berjaya Times Sq and other shopping and tourist destinations. Swimming pool on the rooftop and gym were added bonus, breakfast was fabulous with an extensive selection to suit all tastes and staff including Moinul were incredibly helpful extending Malaysian hospitality

It's a minor gripe but the building orientation was such that views of Petronas and KL tower were only seen from the lift lobby rather than from hotel rooms

Published on 03 Jan 2024

Yuhui

family with young children

7.0

Good

good

the breakfast of this hotel is quite good, there are a lot of choices. the interior environment of the hotel is good. service is good as well.

the only bad thing for this hotel is that the location is just so so, street environment near the hotel is not ideal, and not clean to be honest.

Published on 02 Jan 2024

Nur

family with young children

6.0

Pleasant

The bed. The location of the hotel.

Request not meet up.(Requested for a connecting room). 2 pillows were given 1 one was too hard the other too soft. Shower temperature was unpredictable this can be very dangerous. Receptionists is lack knowledge.

Published on 29 Dec 2023

Marjan

family with young children

9.0

Superb

Staff were very good

Published on 27 Dec 2023

Sinead

family with young children

8.0

Very good

Location, beds very comfortable

Swimming pool is small

Published on 27 Dec 2023

Han

solo traveller

8.0

Very good

chill and easy

comfortable.

location. it was near time square but somehow not so accessible by walking because of road condition.

Published on 27 Dec 2023

Li

family with young children

8.0

Very good

Worth the price.

Room was big enough, bed is comfortable. Clean.

Nothing

Published on 26 Dec 2023

Petra

family with young children

10.0

Exceptional

Incredibly comfortable bed, excellent view on KL from swimming pool, we loved the breakfest ( tom yam soup, salads, fruit) , professional and quick reception service, lovely staff at lobby cafe/ restaurant. Such a nice restaurant for breakfast, also with view. Serving beers and alcohol at swimming pool bar, nice staff.

Coffee at breakfest wasn't the best, strawberry jam wasn't the best. White wine at swimming pool bar wasn't the best, from my opinion.

Published on 21 Dec 2023