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Hotel

J Resort

Downtown Reno (0 kms from Reno Arch)

Ranked 5 out of 8 resorts in reno

7.4
(2332 reviews)

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All Facilities for J Resort

Category Facilities
Activities Live music/performance.
Business facilities Meeting/banquet facilities.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Air conditioning, Heating.
Food & Drink Kid-friendly buffet, Vending machine (snacks), Vending machine (drinks), Restaurant, Bar.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Valet parking, ATM/cash machine on site, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services Evening entertainment, Casino.
Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool, Pool bar, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Transport Shuttle service, Airport shuttle, Accessible parking, Electric vehicle charging station, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off, Parking garage.

Guest Ratings For This Property

7.4
Based on 2332 Reviews
100% verified reviews

Comfort

8.1

Cleanliness

8.1

Value For Money

7.6

Facilities

7.5

Reviewers Mention About J Resort

The J Resort in downtown Reno has received positive reviews overall. The renovated casino is praised for its beauty and outstanding rooms. Guests appreciate the friendly customer service and availabi (Read More)lity of bartenders and cocktail waitresses. The location is convenient for exploring the downtown area, with nearby activities such as bars, clubs, casinos, and restaurants. Some guests had minor complaints about the lack of amenities in the room and the quality of coffee. The buffet is highly recommended, while the experience at the downstairs restaurant was disappointing.

Guest Reviews

Matthiesen
young couple
8.0
Very good
Good value
Location was perfect as we had a surgery scheduled for the next day that was only two blocks away. Room was very large and newly remodeled with microwave and full size refrigerator. Hanna's Cafe on the premises had good food and super friendly staff. Good value compared to other stays in Reno.
Hot water took 15 minutes to reach the shower Although the casino was deserted it still reeked of stale tobacco

Published on 23 Dec 2023

Scott
young couple
10.0
Exceptional
Would definitely return
Excellent room, plenty of room, exceeded expectations

Published on 21 Dec 2023

Diana
young couple
9.0
Superb
I like the J resort and would stay there again. Next time I will ask for an extra blanket
Bed was comfortable but only had a thin blanket. We looked for an extra blanket in the middle of the night and did not find any so we had to turn the heat on much higher. The heat makes everthing feel drier than it already was.
Shampoo and body wash could be of better quality

Published on 18 Dec 2023

Latricia
young couple
4.0
Disappointing
Beautiful hotel mediocre staff
The hotel is beautiful and its usually the only place we stay while in Reno but after this visit we probably will not be returning
The staff guaranteed a discount prior to us booking the room then denied stating they would wave the resort fee if we booked on booking.com

Published on 06 Dec 2023

Alfred
group
10.0
Exceptional
Had a great time there and am loving the direction of development in Reno.
Awesome room with views and amenity`s.

Published on 03 Dec 2023

Courtney
solo traveller
7.0
Good
Good
The rooms was fairly nice, super comfortable bed. Wel decorated hotel from the renovations.
The heater in our room was the loudest thing on earth. Everytime it came on it woke us up.

Published on 13 Nov 2023

Melinda
family with young children
10.0
Exceptional
I'll come back again!
Bedroom was stunning Casino spacious Convenient parking garage Coffee/mini bar Can't wait for the expansion Good design throughout
I need more vegan options for food

Published on 11 Nov 2023

Sulayman
review category business travellers
9.0
Superb
Superb
The staff were very helpful and accommodating. When I needed to change rooms, the manager on duty did her best to accommodate my request.
The whole hotel is surrounded by casinos, so it was difficult for me to easily find the hotel reception.

Published on 10 Nov 2023

Stewart
young couple
9.0
Superb
Reno Local
The receptionist was very pleasant and helpful. The room was clean and the bed was comfy.
Finding a bartender. Oh and one of the laps in the corner didn't have an on/off switch, so I had to unplug it at bedtime.

Published on 28 Oct 2023

Olga
family with young children
8.0
Very good
ducked. Was just alright
No breakfast
Bed to lumpy bathroom had no ventilation Coffee not so good..

Published on 16 Oct 2023

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