Residence Inn by Marriott Reno Sparks, Reno

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Category	Facilities
Activities	Tennis court, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Common areas	Outdoor fireplace, Picnic area.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Pets allowed, Parking on site, Free parking, Parking.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness.
Transport	Accessible parking, Car hire, Electric vehicle charging station, Bicycle rental.
Shops	Minimarket on site.

Guest Ratings For This Property

8.7

Based on 60 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

9.1

Value For Money

8.4

Facilities

9.0

Reviewers Mention About Residence Inn by Marriott Reno Sparks

The Residence Inn by Marriott Reno Sparks receives positive reviews with a focus on the exceptional staff. Guests mention the professional and helpful nature of the employees, particularly one named (Read More)Alex. The rooms are described as spacious, clean, and well-stocked, with fully equipped kitchens. The hotel is conveniently located near shopping, restaurants, and a casino. The staff is praised for going above and beyond, and the breakfast options are varied and fresh. The hotel is also commended for its safety measures and convenient amenities such as Tesla chargers. Overall, it is recommended for both business and leisure stays.

Guest Reviews

Micky

family with young children

8.0

Very good

Nice and cozy. Room is pretty small to fit a family of 5

Dog friendly. Nice staff.

1. Breakfast is supposedly until 9:00 am, but at 8:30 if any cooked food is finished, they will not bring more (potatoes, scrambled eggs etc.). 2. Sofa bed when open is blocking everything. 3. Pictures showed a range and there was only an electric stove top. 4. Very small table with only 2 chairs.

Published on 31 Dec 2023

Timothy

young couple

9.0

Superb

Will stay there again

Location, room size and amenities

Published on 27 Dec 2023

Stephen

young couple

10.0

Exceptional

Location courteous staff very clean

Published on 15 Aug 2023

Sabrina

young couple

9.0

Superb

The washing machines are coin operated only. The other Marriott Bonvoy locations weve stayed at utilize CSC GO with payment being via the app. There was no way for the desk to bill my room an exchange for coins.

Published on 14 Aug 2023

Anonymous

young couple

10.0

Exceptional

It was clean big and friendly! We both loved it . I feel its a little pricey. But it was do able for 1 night. Couldnt afford more than one. Sorry about that but I dont get it why everyone has to be so greedy and charge outrageous prices . But it was nice.

Published on 31 Jul 2023

Christine

family with young children

10.0

Exceptional

Very Good!!!

I was very impressed from checking in and all the way to check out. I asked for extra sheets and towels from the front desk and they promptly got those items for me and the tv remote needed new batteries and the front desk got us a whole new remote. I am in a wheelchair and they made sure I had a room close to the lobby and helped me several times getting my stuff in my room and made sure I could access easily. We had two wonderful days at this hotel

I did call again for extra towels and sheets on the second night and I called the front desk and was told I needed to come to the front desk to get them. As I said I am in a wheelchair and I had trouble opening and closing my room door and I was told that the reason she couldnt get them to me was because she was working by herself and couldnt leave the desk. It took me about 10 minutes to get to the desk and when I arrived she wasnt at the front desk. She was in the back and there was now a second employee at the lobby

Published on 23 Jul 2023

Nicole

family with young children

8.0

Very good

Overall the hotel was pleasant with many amenities I did not get to explore. The location is close to many restaurants a

The room was clean and spacious. The clerk was friendly and helpful upon arrival. There was an issue checking in, even though I had made and paid for a reservation through booking.com. The reservation could not be found? The location was close to a casino, shopping center and restaurants, which was a bonus.

The check in process. I paid for a room through booking.com my reservation could not be found. So I paid for another room not knowing I would be charged again. It was an inconvenience to get the situation cleared up and having all of the pending transactions on my credit card.

Published on 21 Jul 2023

Jonathan

young couple

10.0

Exceptional

very close to any and every restaurant, theres a casino across the plaza and the room was nice and spacious

were from california so maybe things are just more expensive here than in Reno. For around $600 (2 nights) we got an entire studio, free breakfast and a snow storm

our room smelled like coffee so it just felt like someone was in there like 10 mins before us but everything was fine.

Published on 15 Mar 2023