H�tel du Palais Biarritz, in The Unbound Collection by Hyatt, Biarritz

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All Facilities for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Aerobics, Walking tours, Cycling, Temporary art galleries, Themed dinner nights, Beach, Golf course (within 3 km), Horse riding, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Pet basket, Soundproof rooms, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Heating, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Room service, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Common areas	Sun terrace, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
General	Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Kids' outdoor play equipment, Strollers, Children's playground, Board games/puzzles, Kids' club, Babysitting/child services.
Pool and wellness	Hammam, Sun umbrellas, Hot tub/Jacuzzi, Steam room, Swimming pool, Solarium, Hair cut, Make up services, Massage, Kids' pool, Body wrap, Swimming Pool, Foot bath, Fitness centre, Beachfront, Beauty Services, Fitness classes, Indoor pool (all year), Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Salt-water pool, Outdoor pool, Pedicure, Manicure, Personal trainer, Spa and wellness centre, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes, Outdoor pool (seasonal), Hair treatments.
Transport	Accessible parking, Car hire, Bicycle rental, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.2

Based on 802 Reviews

100% verified reviews

Comfort

9.6

Cleanliness

9.6

Value For Money

8.3

Facilities

9.4

Reviewers Mention About Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

The H�tel du Palais Biarritz is a luxury hotel with outstanding service and amenities. The staff is helpful and friendly, and the rooms are spacious and beautifully decorated. The hotel offers great (Read More)views and a fantastic pool area. While the prices are high, the level of service justifies it. The restaurant serves delicious food, although the menu is not extensive. Overall, the reviewers had a wonderful experience and would love to return to the hotel.

Guest Reviews

Stuart

young couple

10.0

Exceptional

Fabulous. Looking forward to our next visit.

Breakfast fabulous

Water in spa a little warmer please in winter

Published on 20 Dec 2023

Alexandros

young couple

10.0

Exceptional

Luxurious and relaxing

The location was amazing and the staff very friendly and helpful

Published on 03 Dec 2023

Sergio

family with young children

10.0

Exceptional

Pool hours for kids were not previously disclosed and are really small. Gym is big but very old fashioned

Published on 29 Nov 2023

Alawi

young couple

10.0

Exceptional

Its history and beautiful location.

Nothing

Published on 31 Oct 2023

Said

young couple

10.0

Exceptional

Brilliant

L ensemble

Published on 07 Oct 2023

Yoram

family with young children

10.0

Exceptional

A dream holiday in a dream palace

A dream holiday in a dream palace. Beautiful old building, excellently maintained with modern facilities. Extremely tasteful decor, friedly and helpful staf, superb Rotunda restaurant with excellent food. Perfect location, with lovely bathing beaches, enhanced by a backdrop of interesting rock formations

The fact that our stay was so short, due to a tight schedule. Unfortunately the computer program of the evaluation does not permit adding pictures from "Goggle Photos" which is in the cloud.

Published on 30 Sep 2023

Catherine

group

9.0

Superb

Excellent & will b back

Room was excellent- would have loved a sea view

Sea view would have been preferable

Published on 25 Sep 2023

Conville

young couple

10.0

Exceptional

Unique and memorable

Everything! Beautiful hotel, incredible rooms, stunning views of the lighthouse, beach and ocean. Facilities from the restaurant and bar to the spa and pool were superb. The team helped make it a memorable stay with how amazingly friendly and helpful they were plus the immaculate service they provide.

We did not like the fact we had to leave! It was amazing.

Published on 23 Sep 2023