Hotel Indigo Chattanooga - Downtown, an IHG Hotel, Chattanooga

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All Facilities for Hotel Indigo Chattanooga - Downtown, an IHG Hotel

Category	Facilities
Activities	Happy hour, Live sport events (broadcast), Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site, Grocery deliveries.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping.
Services & Extras	Key access, Key card access.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Parking.
Transport	Accessible parking.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.1

Based on 1561 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.5

Value For Money

8.8

Facilities

9.3

Reviewers Mention About Hotel Indigo Chattanooga - Downtown, an IHG Hotel

The Hotel Indigo Chattanooga - Downtown is praised for its quietness despite the location near an interstate ramp. The staff is described as friendly and accommodating, especially in terms of being d (Read More)og-friendly. The hotel offers convenient amenities such as valet parking and a coffee/tea/cocoa bar. Its walkability to Main street and nearby bars and restaurants is also highlighted. Overall, guests highly recommend the hotel for a great stay with excellent service.

Guest Reviews

William

young couple

5.0

Passable

The valet staff were excellent.

The breakfast was terrible. The check-in staff were unfriendly, as were the breakfast servers,

Published on 30 Dec 2023

Randall

young couple

7.0

Good

Friendly staff

Thin walls. Air conditioner sucked

Published on 26 Dec 2023

Khalid

family with young children

8.0

Very good

- Friendly Staff - Clean - Location - Good valet parking service - Nice outdoor seating area

- Breakfast took too long - AC (heater) did not actually work

Published on 24 Dec 2023

Ian

young couple

10.0

Exceptional

great location

Daniel at the desk was excellent.

AC unit in 311 ran all night until we shut it off.Thermostat was broken

Published on 24 Dec 2023

Peter

young couple

6.0

Pleasant

Over peiced

Staff unattentive, from Valet, to cleaning. Per Friendly lil overpriced. Overall a 6.5

Heater vents dusty made my allergies worse They never fixed the TV after several calls.

Published on 18 Dec 2023

Chelsea

family with young children

9.0

Superb

Beautiful property!

Beautiful, comfortable room. Loved the vanity area to get ready. Our bathroom door kept sliding open no matter what I did- believe this was due to it being uneven but the bathroom was beautiful. The bed was very comfortable and we were easily able to move around furniture in the living room space if needed. We were able to request late check out from the TV screen even. The only downfall really was its been a month and I still have yet to receive my hold back from my card of $50.00. Amazing location. Outdoor area was just beautiful and they had a lovely seating area and bar close to the lobby area. I would stay here again for sure!

(Read More)

Did not get my authorization hold back. It is still pending on my card after a month still.

Published on 17 Dec 2023

Christopher

family with young children

3.0

Poor

High hopes dashed by deteriorating room.

Great location, has been very good on the past. Clean rooms.

This is our third stay at this hotel. Our room was not upto standards we expected. The shower head was broken spraying in a horizontal direction. The toilet paper holder was very loose near to falling off the wall. The shower door didnt seal allowing water over floor and the skirting board and wall paper was peeling away from the wall. Finally the room was set up for three people when we had booked and paid extra for four. Mentioned these issues to front staff and they said they would send someone up to take a look never happened. Life is too short.

Published on 16 Dec 2023

Rosemary

young couple

10.0

Exceptional

We enjoyed staying here, would stay again and recommend to others.

Everyone that worked there was nice and helpful. Whole place was very clean. The bar & restaurant were great, we only had breakfast but all the food we had was really good. It was within walking distance of many of the places we wanted to go.

For such a nice, comfortable place I was surprised the toilet paper was below par- hard and thin. If you like soft tp you will have to bring your own.

Published on 15 Dec 2023