Home2 Suites By Hilton West Sacramento, Ca, Sacramento

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Category	Facilities
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Outdoor furniture.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Parking.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fitness.

Guest Ratings For This Property

8.4

Based on 186 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.4

Facilities

8.9

Reviewers Mention About Home2 Suites By Hilton West Sacramento, Ca

The Home2 Suites By Hilton in West Sacramento receives positive reviews for its attentive and friendly staff and modern and clean rooms. However, some guests were disappointed with the breakfast opti (Read More)ons, suggesting sticking to coffee, cereal, and milk due to overly salty items. The hotel's location is praised for its proximity to the River Cats game and ease of access, with nearby activities including a bowling alley. Guests feel safe in the area and appreciate the comfortable beds, well-stocked kitchen, and friendly service from staff members Trung and Brandon.

Guest Reviews

Danial

young couple

9.0

Superb

We will return, thank you

24 hr coffee available, buffet was okay, I think maybe just a little more variety, but good overall

coffee in the lobby could of been fresher, front desk person could of spoken english a little better, but he was very nice

Published on 28 Dec 2023

John

young couple

9.0

Superb

Great customer service, great place to stay. We will definitely come back again

Make the computer work better for the front desk staff.

Published on 15 Dec 2023

Peter

solo traveller

8.0

Very good

Clean, friendy staff, good breakfast

It was a bit noisy the first couple of days - other people constantly going in the corridor to speak on their phones, there was a woman doing her yoga at 4 a.m etc.

Published on 10 Dec 2023

Mikal

solo traveller

2.0

Very poor

Wish it was better

The bed

Not clean, not comfy, lack of customer service

Published on 02 Dec 2023

Stacie

young couple

8.0

Very good

Might stay here again.

Lobby was clean. Room was clean as well. Was a security guard at night and you need your room key to access the lobby.

We only had 3 pillows on the bed and there were no extras. We could have asked for another one but didn't, just odd that there were only 3 on a queen bed. Parking is limited, when we returned from event around 11:30pm there was only 1 spot left. Not much within walking distance and the area isn't the greatest.

Published on 20 Nov 2023

An.di.du.son

review category business travellers

9.0

Superb

Good Business trip

The hotel was very comfortable and the room was perfect for my needs. Easy to find also. Nice lobby and helpful staff.

there was some weird interaction with a guest at the hotel and a person who drove up in the parking lot. Not sure the hotel can control that.

Published on 18 Nov 2023

Maria

family with young children

8.0

Very good

Good value for money.

Clean, safe, good value for money. Large room, had a seating area and kitchen.

Published on 18 Nov 2023

Kihende

family with young children

10.0

Exceptional

Our stay was Phenomenal!!

There was some issue that came up with my original booking but This hotel and manager took Superb care of me & my daughter. We were booked at a sister hotel. The Centric Hyatt!! We were given a complimentary stay, breakfast & valet. We were treated nothing less but Wonderful

Everything was Outstanding

Published on 02 Nov 2023

Carrie

young couple

6.0

Pleasant

We made it through.

The staff was amazing and the room was very nice.

extremely noisy. Our fire alarm kept going off in the middle of the night and the room is by an outside door and stairs. Every time anyone opened it and it would slam closed the room would literally shake. ALL HOURS OF THE NIGHT!

Published on 10 Oct 2023

Jennifer

review category business travellers

10.0

Exceptional

Clean and comfortable stay

The room and bed were comfortable and clean. Good location. Very quiet.

The breakfast could have been better. The bread was stale, the waffle mix dispenser was broken. Although the staff attended well to us, there just could've been more options. Some other locations have had better selections.

Published on 29 Sep 2023