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Holiday Inn Newcastle Gosforth Park, an IHG Hotel

Ranked 3 out of 50 best hotels in durham

8.5
(2417 reviews)

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Top Facilities

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All Facilities for Holiday Inn Newcastle Gosforth Park, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying.
Activities Golf course (within 3 km).
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Bathroom Sauna.
Room Amenities Heated pool, Air conditioning, Heating, Shallow end, Safety deposit box.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Key card access.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Common areas Shared lounge/TV area, Garden.
Reception services Express check-in/check-out, Invoice provided, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services Board games/puzzles.
Pool and wellness Hot tub/Jacuzzi, Steam room, Swimming pool, Foot massage, Massage, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Couples massage, Light therapy, Indoor pool (all year), Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Manicure, Spa and wellness centre, Back massage, Full body massage, Body scrub, Waxing services, Indoor pool, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport Accessible parking, Electric vehicle charging station.
Shops Barber/beauty shop.

Guest Ratings For This Property

8.5
Based on 2417 Reviews
100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.5

Facilities

8.9

Reviewers Mention About Holiday Inn Newcastle Gosforth Park, an IHG Hotel

Guests repeatedly enjoy pleasant stays at the Holiday Inn in Newcastle, remarking on the friendly and professional staff, clean rooms, and nice pool. Premium rooms are appreciated for their updated a (Read More)menities. A particularly fun Christmas party with great music and atmosphere was highlighted. Despite a small issue with room allocation, the hotel responded promptly and resolved it well. Overall, guests are satisfied and plan to return.

Guest Reviews

Chaac
family with young children
9.0
Superb
Very good Holiday Inn, convenient location, good staff and very clean with electric car chargers.
-Cleanliness, pool, electric car charging, free parking, nice sized rooms. -Really good breakfast but quality depends on the team of people working on the day. Few days ago we had a great breakfast, but on this stay a few days later, not so good. -High power electric car chargers are a close drive, if needed. -Staff were great; very helpful, smiling, good attitudes.
-This visit, morning breakfast wasn't quite as good as a few days earlier; fried eggs were really runny, black pudding was terrible, coffee tasted like diesel, mushrooms were soggy. Breakfast dur8ng our stay a few days earlier was fantastic; different staff, I guess. -Staff member managing morning breakfast constantly sneezing, coughing, and obviously quite ill.

Published on 04 Jan 2024

Gemma
family with young children
2.0
Very poor
Horrible dont stay here
Decor in the reception area was nice, pool was nice
Room was awful, dirty, light fixtures hanging off and black mould in our bedroom, food and drink is absolutely extortionate

Published on 03 Jan 2024

Myatkaung
young couple
8.0
Very good
Amazing stay, helpful staffs
Very relaxing and quiet area. Full of activities.
Nothing

Published on 02 Jan 2024

Chaac
family with young children
9.0
Superb
Well managed, great staff equals great experience
-The hotel was well staffed, everyone had a good attitude, helpful and smiling; unbelievable, and I don't say this lightly. I have been to Holiday Inns all over and this one, seems to be the best run one I've seen. -Rooms and bathrooms were clean; really clean. We stayed in room 50 something. -Breakfast was really good; jezz sounds like I'm gushing but it's true. The hot breakie was great; maybe we caught them on a good day but staff did an excellent job for have an almost filled hotel. Caveat, just in case you needed one, your experience may differ for any number of reasons at other times during the year but the staff on 29th/30th Dec 2023 were awesome.
(Read More)
During this stay, there was nothing we didn't like.

Published on 31 Dec 2023

Siobhan
family with young children
10.0
Exceptional
Great hotel and lovely helpful staff
Close to airport
Nothing

Published on 30 Dec 2023

Holmes
young couple
10.0
Exceptional
Lovely place to stay
Very friendly and lovely large selection of breakfast.

Published on 30 Dec 2023

David
young couple
9.0
Superb
Very enjoyable 2 night break. Have used before and Happy to use again
Breakfast choice was great. Location for us was ideal.
More disabled parking bays would appreciated.

Published on 29 Dec 2023

Caitlin
young couple
10.0
Exceptional
Exceptional
Convenient location to where we were visiting and the shops. Comfortable rooms

Published on 29 Dec 2023

Jordan
family with young children
10.0
Exceptional
superb
the staff are amazing

Published on 28 Dec 2023

Carl
family with young children
10.0
Exceptional
Recharged
Clean comfy rooms, nice bar area and excellent for kids to be aloud in the pool
Nothing

Published on 28 Dec 2023

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