Grand Hotel Gosforth Park, Durham | Photos, Reviews & Deals @Holidify

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Grand Hotel Gosforth Park

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, First aid kit available.
Bathroom	Sauna.
Room Amenities	Heated pool, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Picnic area, Garden.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking.
Pool and wellness	Facial treatments, Spa facilities, Hot tub/Jacuzzi, Swimming pool, Pedicure, Manicure, Make up services, Massage, Spa and wellness centre, Body wrap, Swimming Pool, Fitness centre, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Beauty Services, Indoor pool (all year), Spa/wellness packages, Hair treatments, Fitness.
Transport	Accessible parking, Car hire, Street parking.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

7.3

Based on 7135 Reviews

100% verified reviews

Comfort

7.8

Cleanliness

7.8

Value For Money

7.8

Facilities

7.7

Reviewers Mention About Grand Hotel Gosforth Park

Guests at Grand Hotel Gosforth Park found the rooms comfortable, although a bit dated, with excellent showers. The food at a charity ball was praised, and a 3-night stay in room 007 was enjoyable wit (Read More)h great facilities. The conference facility was impressive and the staff were helpful. At a wedding reception, guests found the staff to be wonderful and friendly, with amazing food served.

Guest Reviews

Catherine

family with young children

3.0

Poor

Disappointing and not the night I had planned for me and my daughter.

The staff were polite. The breakfast was nice.

I booked this trip for me and my daughter and specifically wanted a few hours in the pool after our shopping trip however, upon arrival we were told it closed at 4pm which was obviously a huge disappointment. I was not even notified by email. Another thing was the room was very small and bed very uncomfortable. There was also a smell of damp in the corridor.

Published on 04 Jan 2024

Richard

young couple

6.0

Pleasant

Convenient, clean and good value for money

Bar area, food at bar, ease of parking, use of gym

Room was far too small. Hot tub was luke warm. No evening restaurant option.

Published on 03 Jan 2024

Staceywoo

family with young children

10.0

Exceptional

The staff went above and beyond. Cant fault them at all!!

The staff went above and beyond. They understood the worries. They kept me and my family safe. I've never felt so appreciative in all my life for the staff these past few days. I had a panic attack and upset not long after arriving. The kids were ever so upset. I could not fault the staff at all in the slightest. When this happened the 2 women (dont know there names) took us aside to another room. Calmed us down etc moved us rooms to a different floor. Bigger and better and we are ever so grateful. Day 2 Dan on reception made sure that we were settled. Helped get heating on etc and totally went out his way for us. I couldn't fault the staff at all. We love coming to this hotel and we will always return because of the staff. We've experienced a bad time but they out did themselves and i will be forever grateful.

(Read More)

Nothing. They handled the situation amazingly well

Published on 03 Jan 2024

Venkatesh

group

7.0

Good

spacious, good bed and smart TV. Room / bathroom was clean.

room heaters were not working or adjusted to a lower temperature. we felt cold at night. Had steps to reach my room. had to carry to the luggage

Published on 03 Jan 2024

Michael

young couple

2.0

Very poor

Sauna

No heating freezing rooms, I now have a chest infection due to me having an asthma attack whilst I stayed. Dirty facilities would not want to return to that hotel ever again

Published on 03 Jan 2024

Kirsty

family with young children

8.0

Very good

Fine

You know what to expect, room was fine. Lifts in working order. Easy parking.

Health club last entry is 7pm. Room service wasnt answering so went down to bar to order only to find the girl sat on her phone in an area slightly out of sight of customers. Genuinely looked like there was no bar staff.

Published on 03 Jan 2024

Barry

review category business travellers

7.0

Good

Nice hotel poor bed

Great location, good food

The budget double bed was terrible. The mattress had so many springs popping out. The room was small.

Published on 03 Jan 2024

Tony

solo traveller

2.0

Very poor

I liked the blood stains on my bedding .do u really want me to show you photos? I do have them because i wad disgustetslept on bare mattress.

Published on 02 Jan 2024

Susan

young couple

10.0

Exceptional

needs to run later. Breakfast in room cards in rooms

bar closed at 2300

Published on 02 Jan 2024

Marina

young couple

2.0

Very poor

Not good, cold, rubbish service very disappointed

Excellent location public transport right outside hotel, and great for racecourse

Room.. it was cold the windows where full of condensation which I wiped numerous times and also wiped mould from around windows ! I tried to turn on heating but although it did come on it was like warm reported to reception but nothing was done until 2nd night when they got a heater and an extra quilt. Food ! Breakfast was cold ! Obv they had cooked far to much which was standing under heat lamps and when we had breakfast at 7:45 the food had clearly been sat since restaurant had opened at 6am Ordered food in evening from bar the choice wasnt great and what we wanted was unavailable so when I ordered I chose soup but not as a starter I asked for it to come at same time as my husbands meal, it didnt, we asked 4 times where it was to be told it be 1 more minute ..when it did eventually come only half of his meal came out so again we asked about the rest of the meal the waitress said she would find out .again we where waiting for his fries. We were offered a drink seeing as I only drink orange cordial this was a bit of an insult.after asking to speak to manager I asked for a refund he agreed and apologised but then continued to inform me that I would have to wait 5 days for my refund ! I paid cash ! We use this hotel a few times each year but on this occasion was very very disappointed and will consider very carefully if we think about returning

(Read More)

Published on 02 Jan 2024