Holiday Inn Express & Suites - West Omaha - Elkhorn, an IHG Hotel, Omaha

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All Facilities for Holiday Inn Express & Suites - West Omaha - Elkhorn, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Heated pool, Air conditioning, Heating.
Food & Drink	Fruits, Outdoor furniture, Room service.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking.

Guest Ratings For This Property

8.7

Based on 278 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.3

Value For Money

8.7

Facilities

9.2

Reviewers Mention About Holiday Inn Express & Suites - West Omaha - Elkhorn, an IHG Hotel

The hotel staff at Holiday Inn Express & Suites - West Omaha - Elkhorn was outstanding and the facilities were great. The room was clean and available before the check-in time. The property was well- (Read More)maintained and the breakfast was great. The staff members were gracious and helpful. The hotel was accommodating to a hockey team and had perfect common areas for families to gather. The nearby restaurant was a bonus. The reviewer plans to stay here again in the future.

Guest Reviews

Kayla

young couple

9.0

Superb

Loved the choices you had for breakfast but would have liked having a regular sugared options not only sugar free items.

Had to keep having our room keys remade on Saturday. Had it done a total of 3 times during our stay.

Published on 22 Dec 2023

Montiel

young couple

8.0

Very good

Clean and comfortable

Does not have very good sound suppression. Could hear the person next door talking in a normal voice and can hear people walking through the halls.

Published on 15 Nov 2023

Rocco

young couple

8.0

Very good

Comfortable

Good breakfast

Nice hotel.

Published on 09 Oct 2023

Rita

young couple

9.0

Superb

A welcoming, clean, place with to be when visiting family in Omaha. Your facility ticks all our b.

We are return guests to this property & we have always been impressed with the friendliness & professionalism of the staff. Yes, you can have both. They actually seem happy to see us and our puppy.

Would love breakfast hours to extend to 9:30 am

Published on 05 Oct 2023

Shannon

young couple

10.0

Exceptional

Great value, highly recommend

Very friendly staff, clean and quiet! Breakfast was amazing

Nothing

Published on 30 Sep 2023

Beatriz

review category business travellers

8.0

Very good

Loved it

N/A

Published on 29 Sep 2023

Jennifer

young couple

8.0

Very good

Little out of the way but nice and peaceful

Friendly staff. nice room. good breakfast. The bed was a little firm for my taste but I still slept well and my partner was very comfortable. AC worked perfect and that's important to this menopausal anti heat lover! :)

Wasn't a big deal but I had originally planned to bring my pets and wrote that in my comment section (to be placed near exit if possible) and then we changed our minds. When checking out I noticed a fee for animals. They hadn't even asked us at check in or had us sign anything. But the front desk lady took charges off quickly and kindly. She was very helpful! Very good experience.

Published on 23 Sep 2023

Debra

family with young children

10.0

Exceptional

Perfect and welcoming change to have a comfortable place to stay. Hotel put thought into making it so.

Beds and pillows perfect, clean, friendly staff, plenty of shelves to put your suitcase, keys, etc

Nothing

Published on 19 Sep 2023

Mary

solo traveller

10.0

Exceptional

Great stay

So clean and smelled great. Rita checked me in and was so friendly and professional. She had me checked in so fast and was smiling the whole time. She checked me out the next morning with same friendly smile. Thanks Rita you were the cherry on my stay.

Nothing

Published on 18 Sep 2023