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Holiday Inn Baton Rouge-South, an IHG Hotel

Downtown Baton Rouge (4 kms from Mall of Louisiana)

Ranked 15 out of 41 best hotels in baton rouge

7.6
(840 reviews)

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All Facilities for Holiday Inn Baton Rouge-South, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Soundproof rooms, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Special diet menus (on request), Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Restaurant, Bar.
Safety & security 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Shared lounge/TV area.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Sun umbrellas, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fence around pool, Fitness.
Transport Accessible parking.
Shops Minimarket on site.

Guest Ratings For This Property

7.6
Based on 840 Reviews
100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.8

Facilities

7.8

Reviewers Mention About Holiday Inn Baton Rouge-South, an IHG Hotel

The Holiday Inn Baton Rouge-South has received positive reviews for its friendly and helpful staff, clean and well-maintained rooms, and good amenities. Guests found the beds and pillows to be comfor (Read More)table and the bathroom clean and well-maintained. They also felt safe throughout their stay. The location is convenient, close to grocery stores and dining, although some found it to be a little odd. Overall, guests had no problems and would stay at this hotel again. The staff, including Jerry and Fabianne, received special mentions for their welcoming and helpful demeanor. The breakfast buffet was highly praised for its delicious food, including fresh baked croissants and scones. Anthony at the front desk and Miss Fabreanne during breakfast provided excellent service. The hotel exceeded expectations by going above and beyond to cater to guests, such as purchasing pool toys and treating the kids like royalty. The indoor pool was as advertised and a hit with the younger guests. While the rooms and bathrooms were small, they were well-appointed.

Guest Reviews

Dena
family with young children
6.0
Pleasant
Pretty good
Breakfast wasnt included

Published on 27 Dec 2023

Reed
family with young children
7.0
Good
Good
The hotel was close to restaurants and shopping.
Our room door didnt lock properly.

Published on 30 Oct 2023

Melissa
solo traveller
7.0
Good
Humid inside the halls and rooms, no free breakfast
The staff was friendly
The breakfast was not free but rather expensive. I didnt eat because it was too pricy even compared to Cracker Barrel

Published on 29 Oct 2023

Janet
young couple
10.0
Exceptional
Fantastic staff.
We had booked this hotel to see an american football match at LSU stadium and on arrival at the hotel we asked how we should travel there as we didnt want to drive into town. The manageress called Janet said we'd be unlikely to get a cab and offered to have one of the staff (a young guy called Dontrelle) drive us in her own car to the game! He also came back and collected us after the game in his car and return us to the hotel!! Outstanding customer service and both should be congratulated.
There was nothing we didn't like.

Published on 09 Oct 2023

Rena
solo traveller
10.0
Exceptional
Magnificent
Everything it was great

Published on 30 Sep 2023

David
young couple
7.0
Good
Good
Pool was nice Room was clean and comfy
WiFi was really slow and lost connection sometimes

Published on 18 Sep 2023

Pia
review category business travellers
8.0
Very good
Very good
Cleanliness and friendly staff.

Published on 08 Sep 2023

R3my
family with young children
10.0
Exceptional
Exceptional
Staff and hotel rooms were great
Air was not working properly

Published on 27 Aug 2023

Shannon
family with young children
2.0
Very poor
I would not tecommend
The staff was nice but its hard communicating with someone who doesnt speak English.
The bathroom is way too small and the pool was closed. The cleanliness of the place could have been better.

Published on 08 Aug 2023

Linda
young couple
10.0
Exceptional
Exceptional
Management the friendliest ever

Published on 03 Aug 2023

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