Hilton Santa Fe Buffalo Thunder, Santa Fe

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All Facilities for Hilton Santa Fe Buffalo Thunder

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Tennis equipment, Temporary art galleries, Tennis court, Golf course (within 3 km), Skiing, Hiking, Ski storage.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Visual aids: Braille, Facilities for disabled guests, Allergy-free room, Higher level toilet, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Air conditioning, Heating, Pool cover, Safety deposit box.
Food & Drink	Special diet menus (on request), Snack bar, Kid meals, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Internet services.
Services & Extras	Key access, Key card access.
Food & drink safety	Breakfast takeaway containers, Physical distancing in dining areas.
Common areas	Outdoor fireplace, Games room.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed, Free parking, Parking, Paid WiFi, Parking on site.
Entertainment and family services	Casino.
Pool and wellness	Hot tub/Jacuzzi, Hair cut, Massage, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Indoor pool (all year), Fence around pool, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Hair styling, Outdoor pool, Pedicure, Manicure, Spa and wellness centre, Hair colouring, Body scrub, Spa lounge/relaxation area, Indoor pool, Sun loungers or beach chairs, Outdoor pool (seasonal), Hair treatments.
Transport	Accessible parking, Car hire, Shuttle service (additional charge), Shuttle service.
Outdoor & View	Terrace.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

7.7

Based on 454 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

7.0

Facilities

8.1

Reviewers Mention About Hilton Santa Fe Buffalo Thunder

Overall, the Hilton Santa Fe Buffalo Thunder receives positive reviews. Guests appreciate the nice rooms, locally themed decor, and balconies. Some mention that there are better rooms in certain area (Read More)s, but overall it is clean and a pleasant stay. The staff is friendly and professional, and the breakfast is delicious. The location is convenient for exploring the north central part of New Mexico. While some mention that the prices can be high, they feel it is worth it for the beautiful facility and enjoyable amenities.

Guest Reviews

Phillip

family with young children

8.0

Very good

Great location, all in all very good

The building was beautiful and well presented

The lack of a small fridge in the room

Published on 25 Dec 2023

Jose

family with young children

10.0

Exceptional

Loved the place and will be staying there again

Overall excellent place to stay at. The location is great and only minutes from santa fe plaza

Clean and very comfortable

Published on 22 Dec 2023

Anahi

young couple

3.0

Poor

Reservation was cancelled by property but still billed

Published on 09 Dec 2023

Ruben

with friends

10.0

Exceptional

Thunderous Stay! Was amazing!!

Great location!

Published on 30 Nov 2023

Holly

young couple

10.0

Exceptional

WE Will BE BACK!

The view, the friendly staff, the cleanliness of facilities we will be back! Highly recommend!

Cant think of a dislike!

Published on 20 Nov 2023

Rhonda

young couple

9.0

Superb

Disappointed

The beds were comfy. They gave us a beautiful sunset room. It was quiet.

Half of the restaurants were closed. The gift shop was closed at 3 pm on a Tuesday. The sign on the door said they would be open at 2:35. The door was unlocked and 2 ladies inside that worked there, immediately were put off by us being there. We tried to make them aware that according to their sign on the door they should be open. That was not the case. So we left and explored the hotel and circled back, but they were still inside and the door was then locked. The golf course was also closed for maintenance. I had called the hotel a few days ahead of our stay to inquire what facilities would be available during our stay and there was not ONE word that so much of (or ANY of) the resort would be closed. It would have been nice to know since we thought we would have things to choose from and not have to leave the property. This was our anniversary trip, so we were trying to splurge a bit and stay somewhere special. :-(

(Read More)

Published on 04 Nov 2023

Gene

young couple

7.0

Good

Room and hallway was very dark

Published on 24 Oct 2023

William

young couple

8.0

Very good

It was pleasant. Comfortable & relaxing.

Clean and well maintained, the art and decor is great. Rooms was great and love the patio.

Limited exit access from guest rooms. Only stairs close are posted for emergency only with alarms, forced to take the very long walk to elevators then to lobby to get to parking lot. No room service or mobile order with restaurants not convenient.

Published on 18 Oct 2023

Tracie

young couple

8.0

Very good

Nice hotel but..

The room was nice and clean, with very nice w/ Southwestern decor and a gas kiva. Bed was comfortable, and the large screen tv was nice. It had a balcony but it overlooked the nearby industrial looking rooftops, so no bueno

The walk just from the check-in desk to the hotel elevators is so far that they had to put rest stop benches in the middle. Add the walk to your room when you get to your floor, then back past the front desk to the elevators that go to the casino, and it feels like at least a mile walk. This hotel is for the young and fit, not older folks with ailments. Didn't see any scooters so don't know if allowed.There were no bell hops, so carrying luggage that far was brutal. We spent a lot less time gambling because the long walk kept us from going back and forth from room to casino.

Published on 17 Oct 2023