Hilton Garden Inn Bristol City Centre, Bristol

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All Facilities for Hilton Garden Inn Bristol City Centre

Category	Facilities
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Packed lunches, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area.
Reception services	Express check-in/check-out, Private check-in/check-out, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
General	Parking on site, Parking, WiFi available in all areas.
Transport	Accessible parking, Electric vehicle charging station.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.0

Based on 3700 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

7.8

Facilities

8.2

Reviewers Mention About Hilton Garden Inn Bristol City Centre

Guests praised the comfy rooms and good facilities at the Hilton Garden Inn Bristol City Centre but found them a bit cramped for two people. The service, especially at breakfast and in the restaurant (Read More), was friendly and attentive. Some guests noted the high parking fees but overall had a positive stay. Staff were professional and friendly, with special mention of Maria at the reception for her helpfulness and empathy. The breakfast menu was praised for its delicious options.

Guest Reviews

Denita

young couple

10.0

Exceptional

Was clean and beautiful

The doors

Published on 04 Jan 2024

Jessica

review category business travellers

7.0

Good

It was a nice stay in a good location

It's in a good central location. The room was nice, the bathroom was a little small and kind of in a corner with no bath just a shower cubical in the wall but it was sufficient for my needs.

Parking is very limited and was full when I arrived at 9pm, I tried calling the hotel for help on where to park but was given directions as if I was a local which I struggled to follow in the dark in my car so I ended up searching for the nearest NCP carpark which was about 10 min walk away in the rain with my bags which wasn't ideal after a long trip to get there.

Published on 03 Jan 2024

Chris

young couple

9.0

Superb

Waffles,waffles,breakfast is king!

Central, clean and friendly

20 to park overnight but to be fair its very close to the train station!

Published on 03 Jan 2024

Kate

with friends

6.0

Pleasant

Location

Tv service Floor we was on when it stated in booking ground floor room

Published on 03 Jan 2024

Jennifer

with friends

8.0

Very good

Overall enjoyed this friendly hotel

Lovely location Excellent service and staff very polite

Had an issue with hot water but had a child lock on it . Was sorted out quickly The bed was very uncomfortable and made a lot of noises

Published on 02 Jan 2024

Kelly

young couple

6.0

Pleasant

It was a nice hotel but not worth the price.

Clean room and easy location to where we needed to be. The breakfast was nice in the morning and the front desk staff were helpful as our dinner booking was cancelled by the hotel.

The room was very small for a queen room and the price. Parking I would expect to be better for the 20 you have to pay its just Right by a main road with no security? We had a squeaky bed and a fousty smell wafting through the room which we think was from the air vents. The room was tiny and nothing amazing in there besides a fridge so Im unsure what the extra value of the queen room was for. The staff in the bar in the evening barely spoke the atmosphere was dyer! No music considering it was NYE, we felt like they didnt want us there.

Published on 02 Jan 2024

Keith

young couple

9.0

Superb

Wonderful Stay !

Fantastic location , opposite Temple Park and Temple Church. Ten mins walk to shopping mall and Old city. Friendly helpful staff with a smile. Clean room. Breakfast was basic but fresh. We enjoyed our 2 night stay. Highly recommended.

Dinner was awful. My salmon tasted sour and my partner roast was Bland and dry. Gravy like water with no colour and body to it. Dissapointed!

Published on 31 Dec 2023

Juliet

young couple

8.0

Very good

Clean and well appointed room, friendly staff.

Friendly staff, very clean, well appointed room, easy to park. Despite being on a very busy main road, it was quiet in the rooms.

Breakfast was reasonable but no butter on the first morning and staff (whilst very friendly) didn't keep on top of making sure there was cutlery on tables, plates available at some of the food stations etc. A minor grumble, but some attention to detail lacking. Location not the best, on a main road with a fair walk to city centre ( we are happy walking, but others might not be) Parking expensive - 20 per day.

Published on 31 Dec 2023