Hampton Inn Pittsburgh Greentree, Pittsburgh

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	Security alarm, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, 24-hour front desk.
General	Pets allowed, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.

Guest Ratings For This Property

7.6

Based on 274 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.2

Value For Money

7.8

Facilities

7.9

Reviewers Mention About Hampton Inn Pittsburgh Greentree

The rooms at Hampton Inn Pittsburgh Greentree were praised for being top-notch, clean, and well-appointed. Some guests mentioned the lack of amenities like shower gel and hand soap, as well as the ne (Read More)ed for extra toilet paper. The breakfast area was well-stocked, and the staff was friendly and accommodating. The hotel was considered to be off the beaten path with minimal walkability, but it was conveniently located near the casino and downtown area. The staff was highly praised for their helpfulness and great service.

Guest Reviews

Freaky

family with young children

10.0

Exceptional

Nice stay will stay again...

Very clean place ..friendly staff .. free breakfast was very good

When you sit on the edge of the bed at the bottom for some reason it flips up on you

Published on 27 Dec 2023

Mary

with friends

4.0

Disappointing

Slept in a dirty room. Not worth the price at all!

The location is great, not too far of a drive from anywhere we wanted to check out. The employees were also very welcoming and sweet. They did their best to make sure we had everything we needed. The breakfast was nice too, they had delicious pastries!

I read through so many positive reviews of this place that I thought I would reserve a room for an upcoming trip. Unfortunately it did not meet my expectations at all. The room we received was dirty. The carpet had patches of dried food stuck on it, and the bedding had stains. The pool was also dirty. It's an outdoor pool, so it's natural for it to collect leaves and dirt, but it looked like it hadn't been cared for in weeks. There were spots of algae on the walls of it, dead bugs, leaves, and a large amount of dirt floating around. The vending machine on our floor was also broken, but thankfully the lady at the front desk kindly gave us free bottles of water. The Wi-Fi didn't work either. Anytime you would try to sign in, it would give a big error notification. Talked to the front desk about it, but they couldn't get it to work. Overall I was very disappointed with my stay, and wouldn't recommend it.

(Read More)

Published on 05 Aug 2023

Michael

family with young children

9.0

Superb

Overnight stay

The rooms were clean. Breakfast was hot and good. Very well stocked breakfast area. Staff were friendly.

We had two hotel rooms. One didn't have shower gel. And the other didn't have hand soap. No extra toilet paper either.

Published on 04 Aug 2023

Saverio

family with young children

6.0

Pleasant

Ok

Nice staff. Ok accommodations and convenient location.

No towels clean and ready at times. Air conditioning broken. Could not adjust temp. They lost water third night. Had to go through third party for refund.

Published on 16 Jul 2023

Amy

family with young children

1.0

Bad

This place was all fine breakfast was really really good the elderly lady that was doing the breakfast with a little Stern and very territorial of her dining room but other than that the breakfast was fine

During my stay this room was $200 a night and I was not allowed to watch TV because they had a broken part that apparently they ordered and were was waiting on delivery well it did not get delivered so every time I tried to watch a movie or a show you could watch it for 6 minutes and it would bleep out for four bleep back in for 5 minutes bleep out for five it was super annoying I asked for a credit but because I booked on booking.com I was not able to get a credit I believe they should have give me gas card or free meal or something the hotel should have did something about that TV that was totally a deal breaker for me because what else do you have to do in a hotel besides watch TV I will never stay here again

(Read More)

Published on 04 Jul 2023

Himes

family with young children

10.0

Exceptional

The best staff ever!

The staff helped me fix my dress for the Taylor Swift concert when I couldn't get it to stay up and they decorated little areas specifically so that concert attendees would have somewhere to take a picture with a backdrop. I thought it was so sweet of them.

Published on 20 Jun 2023

Tequila

family with young children

9.0

Superb

Great stay and very comfortable

The hotel was extremely clean and the staff amazing!!! They were very attentive and helpful with whatever we needed! I would definitely stay here again!

The only negative about the stay is for some reason the tv signal kept going out in both rooms for 5-10 minutes at a time. Made it hard to watch something without it being interrupted by the signal going out.

Published on 05 Jun 2023

Anonymous

young couple

10.0

Exceptional

Ive travelled extensively and this is the first hotel thats made me feel like I was at home. What a welcoming group! M

There were 2 dog stations and we were travelling with our dog.

Published on 23 May 2023

Erin

young couple

9.0

Superb

Staff was extremely nice and helpful!

Published on 04 May 2023

Robert

young couple

7.0

Good

Nice hotel, clean room, good location, but very expensive.

The room was clean and comfortable, and the location of the hotel was convenient and easy to get to.

The price! Very expensive. Also, when did hotels stop having housekeeping freshen the room every morning? It used to be automatic, now I found out that guests have to call for clean towels - and I had to pick them up from the lobby desk myself because the housekeeping staff apparently had left for the day.

Published on 04 May 2023