Hilton Glasgow Grosvenor Hotel, Glasgow, Scotland | Photos, Reviews & Deals @Holidify

About Hilton Glasgow Grosvenor Hotel

For a lavish retreat in Glasgowâ€™s city centre, head to the Glasgow Grosvenor Hotel, situated right next to the Botanical Gardens. Enjoy locally-sourced steaks in the hotelâ€™s Bo'Vine Restaurant or hop over to the many bars, restaurants and pubs located just a short walk away from this beautiful Venetian-styled hotel.

Top Facilities

parking

bar

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Location & Nearby Places

East End (2.9 Km from city center)

1-9 Grosvenor Terrace, Great Western Road

15 Nearby Attractions

Glasgow Botanic Gardens

0.2 km

Hunterian Museum and Art Gallery

0.6 km

One Devonshire Gardens

1.0 km

Kelvingrove Art Gallery and Museum

1.0 km

Riverside Museum

1.8 km

Clydeside Distillery

1.8 km

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All Facilities for Glasgow Grosvenor Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
Room Amenities	Safety deposit box, Heating.
Food & Drink	Breakfast in the room, Special diet menus (on request), Room service, Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Pets allowed, Parking on site, Parking.
Transport	Accessible parking, Car hire, Street parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.6

Based on 2512 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.2

Value For Money

7.4

Facilities

7.6

Guest Reviews

Susan

young couple

8.0

Very good

The room itself was lovely and clean. Nice view onto the Botanic Gardens. Great location for the west end of Glasgow.

The bathroom needs updating, it was very shabby and not what I expected for a 200 per night room. The hotel restaurant Bovine is clearly having some staffing issues, service was awful at dinner as was the food......breakfast is also served in this restaurant, which was self service, the food was nice but had to wait a while for the buffet to be served up, more staffing issues clearly. For a 200 room and 350 dinner for 4 people in the restaurant (we only paid for the wine), all in, it was disappointing.

Published on 04 Jan 2024

David

young couple

7.0

Good

The hotel and location ideal for a short stay, we only stayed one night.

The location

After checking in just after 3 oclock we wanted to relax and have a drink but the bar didnt open until after 4 oclock. The bar should have opened at 3 oclock. It only opened after I asked a member of staff. We had to wait about 10 minutes at breakfast for the egg and bacon trays to be replenished.

Published on 03 Jan 2024

Oyzmandias

young couple

7.0

Good

Excellent West End location. Nice spacious room. Breakfast, not a picnic...

Spacious Room, mostly (very) friendly staff.

The breakfast was limited. Standard Scottish breakfast, which was good, particularly the haggis. But not a vegetable in sight. Nor any cold cuts. Or much else really. Top Tip: a sign attached to the door could request that breakfast goers proceed to the desk (which is hidden off to the side) to sign in before going to the buffet. Then guests wouldn't be shouted at like naughty schoolboys/girls as they proceed quite naturally to the buffet directly in front of them. Top, Top, Tip: It's not good for a member of the restaurant staff to have a 5 minute long shouting match with a customer within earshot of all the guests in a busy restaurant. Probably the situation could have been diffused a bit more effectively. The terrace and bar on the upper ground floor were closed for all 4 days/nights. A bit disappointing.

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Published on 03 Jan 2024

Peter

solo traveller

7.0

Good

Comfortable but not restful

Location and convenience. Staff were professional and accommodating.

Noise from corridor. External door to corridor did not muffle sounds from corridor. This does not seem like a major problem that could be addressed.

Published on 02 Jan 2024

Craig

group

8.0

Very good

Very pleased with stay suited our needs

Fantastic location central in Glasgow

The breakfast was lacking more continental selection of fruits and meats etc lots of fried options available

Published on 01 Jan 2024

James

with friends

1.0

Bad

Awful service, bad hotel.

Location is good.

They made an error with my booking and charged me for two rooms. They maintained I had booked the second room, despite the manager acknowledging something seemed strange about how the booking appeared on their system. I was told he'd investigate and he'd call back. He didn't. The room itself was tired, water stains on ceiling. It was the noisiest hotel I've ever stayed in. Really unpleasant.

Published on 31 Dec 2023

Razzee

young couple

7.0

Good

Very average

Bed and pillows were very uncomfortable, too hard by far which left us both with a back ache. There were also cobwebs and spiders on the ceiling so not very clean.

Published on 31 Dec 2023

Karen

young couple

7.0

Good

Good for the money we paid

Nice downstairs

Rooms need a bit of attention and our room was very noisy with a poor pipe problem

Published on 30 Dec 2023

Louis

young couple

7.0

Good

Great dog friendly stay in the west end for a good price!

We stayed because it was dog-friendly and in the west end but only the rooms are dog friendly so couldn't use the restaurant or bar - there are plenty of places nearby that accept dogs so it isn't really a problem.

Published on 30 Dec 2023

Mclaren

young couple

5.0

Passable

Great location otherwise v disappointing

Room size comfortable bed, TV size location

Draft in the window on a very windy night No USB connections for charging No plug provided for usb cable so had to buy one Cold breakfast Over cooked breakfast Noisy neighbours Lack of acknowledgement when issues were fed back to reception on leaving

Published on 29 Dec 2023