Fitzroy Island Resort

While the beach cabins were perfectly located and comfortable, the attention to detail was lacking. There was no water provided. Some of the plates and bowls were chipped. Our beach cabin, supposedly refurbished has torn curtains broken curtain rail and sheer curtains were not hung properly and had totally come off the rails as rail ends were broken. The door had torn fly nets. There were no curtains in the smaller bedroom ..it only had sheers. The cupboard shelves were sagging and had splintered edges. The room lacked a small table/ dining or writing desk. The tour desk was not manned and no sign was put up to advise that we must go to reception to ask The swim-up pool bar lacked the vibe and the drink options advertised were not available. There were no condiments, sauces or salt/pepper shakers in the poolside eating area which meant if we wanted any embellishments to the otherwise bland pizzas and we asked the wait staff, we were told they are not available ... Not even a tobasco! There was not enough shade in the pool area and almost all deck chairs used to get reserved with no other options. The coral was a fair bit bleached and dying which is not the resort facilities' fault but it definitely put a dampner on what we were hoping to see. The vegan options for dining out were very limited. We would have really liked some walk/hike options and trail guides.

The resort itself is very tired and in need of significant investment. The accommodation is clean but again well overdue refurbishment, in particular the bathrooms. There is a constant smell of wastewater or sewage in the vicinity of the dilapidated walkways that connect all of the resort rooms, this is unacceptable. Foxys Bar and Grill and that part of the resort is a disgrace and massively overdue a complete facelift. It deserves no stars at all, but the food is acceptable. The water sports and tours from the FISH are expensive. In our case the glass bottom boat tour advised at the start of the tour that visibility was extremely poor and yet the boat went to a single spot where there was nothing to see and then sat there until it was time to return. A very expensive waste of all of our time. The tour should have been cancelled.