Extended Stay America Suites - Greensboro - Airport, Greensboro

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Category	Facilities
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Heating.
Food & Drink	BBQ facilities, Vending machine (drinks), Vending machine (snacks).
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Common areas	Picnic area.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, Private parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Outdoor pool, Outdoor pool (seasonal).

Guest Ratings For This Property

7.3

Based on 169 Reviews

100% verified reviews

Comfort

7.6

Cleanliness

7.7

Value For Money

7.4

Facilities

7.6

Reviewers Mention About Extended Stay America Suites - Greensboro - Airport

The Extended Stay America Suites in Greensboro Airport received positive reviews for its friendly and helpful staff, particularly highlighting individuals like Kim, Sonia, Pearl, Bree, Stephanie, and (Read More) Ron. Guests appreciated the well-equipped rooms with kitchen facilities and felt safe during their stay. However, some mentioned issues with room maintenance and the need for improved security measures. Overall, most reviewers had a pleasant experience and would recommend the hotel.

Guest Reviews

Anonymous

review category business travellers

1.0

Bad

Bad customer service

Published on 03 Jan 2024

Marquisa

family with young children

5.0

Passable

It's OK.

The room was great. I love the size and furniture. The kitchen was great. Love that they have dishes and The bathroom was a very nice size. They have a nice size gym and laundry room. Friendly staff. Love that they had 2 elevators.

Their security was not great at all. The reason for my low rating is that when we got there, the lady said that the sofa bed doesn't open, she didn't offer the extra bed until the next night and on my last night at 2am the room above must've had some kind of water damage because the light fixture came down, the bathroom was leaking, and over my bed with so much water. I spent all night cleaning it up, moving my bed making sure it didn't wake my sons.

Published on 27 Nov 2023

Lionel

family with young children

10.0

Exceptional

Great Place

The place was clean and the staff were great at their job.

N/A

Published on 11 Nov 2023

Melton

family with young children

8.0

Very good

Friendly staff, clean rooms

I dont like that you have to bring your own towels from home because they wont accommodate you for more.

Published on 07 Nov 2023

Holden

young couple

10.0

Exceptional

The price, cleanliness, and the staff were great!!

N/A

Published on 23 Oct 2023

Leanne

young couple

8.0

Very good

Good value

Location was great for our needs

Unable tonstream to tv even thobpaid for upgrade wifi

Published on 18 Oct 2023

Bonita

family with young children

8.0

Very good

Overall, our stay was enjoyable. Would consider returning again.

Size of room. Kitchen supplies. Decor.

Couch seating was uncomfortable. Lack of maid service for the price paid.

Published on 06 Sep 2023

Kaila

family with young children

7.0

Good

It was decent enough

The staff was very friendly, when the pool was unavailable they called over to another hotel so that we could use theirs.

The room was rather rundown

Published on 25 Aug 2023

Nichelle

young couple

2.0

Very poor

A lot of hidden inquiries something like false advertising

The location

There was no ice machine I booked A room with a kitchen and there was no dishes. You couldnt use the phone or you would be charged. The Wi-Fi was free but not accessible. The room was smell of smoke the Ac unit was not working unless you turned it down real low the let out couch was tied and screwed down. The tv was like a 30 inch . Too many people were living there . I seen the staff maybe 2 x my three day stay! I will never book here again

Published on 21 Aug 2023