Dunston Hall Hotel, Spa & Golf Resort, Great Yarmouth

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Category	Facilities
Activities	Live music/performance, Golf course (within 3 km), Cycling, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Heated pool, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Spa facilities, Hot tub/Jacuzzi, Swimming pool, Personal trainer, Spa and wellness centre, Swimming Pool, Fitness centre, Indoor pool, Beauty Services, Fitness/spa locker rooms, Indoor pool (all year), Spa/wellness packages, Fitness.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.5

Based on 3939 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.0

Value For Money

7.3

Facilities

8.0

Reviewers Mention About Dunston Hall Hotel, Spa & Golf Resort

The Dunston Hall Hotel, Spa & Golf Resort received glowing reviews for a wedding event, with excellent service, delicious food, and a beautiful setting. The staff were praised for their professionali (Read More)sm and friendliness. Another guest enjoyed a weekend stay, highlighting the stunning location, comfortable rooms, and enjoyable spa facilities. They suggested improvements for the spa area and child-free time slots. Overall, both reviewers highly recommend the hotel for a weekend getaway or longer stay.

Guest Reviews

Julie

family with young children

9.0

Superb

Lovely room in a beautiful old building. Staff very helpful and accommodating.

Nothing

Published on 05 Jan 2024

Lewis

young couple

10.0

Exceptional

Amazing service, amazing food and great facilities.

Published on 04 Jan 2024

Fiona

family with young children

9.0

Superb

Staff were brilliant in golf bar, shop, hotel receptions and the bar. Pool was big for a hotel Nice gym

Published on 04 Jan 2024

Jaya

family with young children

8.0

Very good

Super pleasant stay but spa prices and food prices were over valued. Excellent staff service.

Beautiful location - super clean property. Comfortable beds and mattresses. Very polite staff.

We wanted to eat at the property but unfortunately for us the bar was closed and the menu options in the restaurant were poor. Food was mediocre and pricey.

Published on 04 Jan 2024

Daniel

family with young children

10.0

Exceptional

Our stay was excellent

Breakfast was very nice with a large selection.All staff were extremely helpful

Published on 04 Jan 2024

Harley

young couple

3.0

Poor

Way under par.

Great looking building

Dated inside, broken window in room, bath pug not working properly and dirty, dead flys in the lights in the dining area. Short measured on glasses of wine as the bar staff free pour. Theres more but you get the idea!

Published on 02 Jan 2024

James

family with young children

3.0

Poor

Nice looking place, and nice breakfast.... everything else, not so good.

Breakfast and breakfast staff were lovely.

Bathroom in the room was filthy, reception staff were not helpful and just said they'll get the cleaning crew in again to sort it. Although it didn't seem like they did anything if they did.

Published on 02 Jan 2024

Darren

young couple

9.0

Superb

Stay was very nice,

Bed was really comfortable

It was all good

Published on 01 Jan 2024

Kathy

family with young children

6.0

Pleasant

Friendly but chaotic

Staff were really friendly and helpful Beautiful building. Comfy bed.

It was very expensive for what it was. Feels like a large travel lodge but not priced that way. Breakfast is cafeteria style. There were far too many guests for the space and things kept breaking down and running out. Lots of dirty corners. Stains on walls, filthy curtains by dining tables etc etc. The 'spa' is always full of kids. Almost impossible to get a lounger and certainly doesn't feel peaceful or relaxing. Also lots of people on devices and no staff asking them to stop. I haven't really experienced that at a spa before and it really changes the feel of the place.

Published on 01 Jan 2024

Allan

young couple

5.0

Passable

Building was lovely and staff friendly.

Building was lovely but our room wasn't clean especially the bathroom. Moulding tiles, hair around the sides of the toilet,l and smear marks on mirrors. Not the standard I would expect in a grand building like this and not at the price per night I paid for.

Published on 01 Jan 2024