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DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

Downtown Niagara Falls (1 kms from Niagara Falls Observation Tower )
8.1
(1888 reviews)

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All Facilities for DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Golf course (within 3 km), Hiking, Temporary art galleries.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Packed lunches, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Sun terrace.
Reception services ATM/cash machine on site, Express check-in/check-out, 24-hour front desk, Invoice provided.
General Parking on site, Parking, WiFi available in all areas.
Physical distancing Cashless payment available.
Pool and wellness Facial treatments, Spa facilities, Hair styling, Hot tub/Jacuzzi, Swimming pool, Salt-water pool, Hair cut, Pedicure, Manicure, Make up services, Massage, Spa and wellness centre, Kids' pool, Body wrap, Swimming Pool, Foot bath, Fitness centre, Spa lounge/relaxation area, Waxing services, Indoor pool, Beauty Services, Fitness/spa locker rooms, Indoor pool (all year), Spa/wellness packages, Body treatments, Fitness.
Transport Accessible parking.
Shops Barber/beauty shop.

Guest Ratings For This Property

8.1
Based on 1888 Reviews
100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

7.7

Facilities

8.3

Reviewers Mention About DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

Guests praised the DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls for its luxurious rooms with spectacular views and convenient location near attractions. The staff received positive fee (Read More)dback for their efficiency and politeness, and the hotel's cleanliness and quietness were also appreciated. Guests enjoyed the amenities such as the indoor pool and Starbucks coffee bar. However, some mentioned that the rooms are starting to show their age and there can be noise from large groups staying at the hotel.

Guest Reviews

Steven
young couple
10.0
Exceptional
Exceptional
Great view of the fireworks! Exceptional front desk staff made our brief stay more enjoyable.
Beds are very comfortable for sure, but you need a can-opener to get under the covers...

Published on 05 Jan 2024

Cathie
young couple
10.0
Exceptional
Perfect.
Great location. Parking on site. We were greeted by the staff with warm chocolate chip cookies.
Everything was good.

Published on 05 Jan 2024

Sharon
young couple
8.0
Very good
Nice hotel - would stay again but need enforcement in the pool/ hot tub/ sauna areas
Great staff, comfortable rooms, clean
Pool and hot tub/sauna - all great but why are children allowed in hot tubs and sauna that should only be for adults? Not safe for kids and annoying for adults.

Published on 05 Jan 2024

Agnes
with friends
9.0
Superb
Superb
The staff was friendly. The rooms were clean. The pool was popular. The price was reasonable.

Published on 04 Jan 2024

Sarah
family with young children
9.0
Superb
Great location, comfortable room
Great location, comfortable room. Enjoyed the welcome cookies!
Parking should be included in room cost

Published on 31 Dec 2023

Anita
family with young children
7.0
Good
Good
I loved the welcome with the cookie.
The sheets were a little tough. I had to use the laundry facilities,but make sure you have change.

Published on 28 Dec 2023

Ahmad
young couple
10.0
Exceptional
Cozy super clean room
I think the best hotel in Niagara, cozy and comfortable

Published on 27 Dec 2023

Anas
family with young children
3.0
Poor
Not even one bottle of water
Quite, good beds only
Not even a single bottle of water in the room, you need to buy it from starbucks...coffee in room horrible...toilet clogged midnight, they sent you plunger...do it yourself...nobody even said sorry for this....not even one minute late check out....I do not recommend this place and not coming back for sure

Published on 26 Dec 2023

Vanmeet
family with young children
8.0
Very good
Very good
Spa , pool , room and facilities
The room heating was not working initially. After the maintenance made it working it became too hot. Even when we tried reducing the temperature to 18 it still blew hot air so we had to keep it switched off for the duration of our stay but it was not cold without it

Published on 26 Dec 2023

Kamila
family with young children
9.0
Superb
Superb
Very clean, comfortable beds. Walk distance to many spots.
The pool was cold and theres a parking charge.

Published on 26 Dec 2023

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