Courtyard by Marriott San Antonio Airport/North Star Mall, San Antonio

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All Facilities for Courtyard by Marriott San Antonio Airport/North Star Mall

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Outdoor furniture, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Laundry.
Services & Extras	Key access, Key card access.
Common areas	Picnic area, Sun terrace.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking.
Pool and wellness	Swimming pool toys, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year).
Transport	Accessible parking, Bicycle rental.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.8

Based on 80 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.3

Value For Money

7.7

Facilities

7.8

Reviewers Mention About Courtyard by Marriott San Antonio Airport/North Star Mall

The Courtyard by Marriott San Antonio Airport/North Star Mall is praised for its friendly and helpful front desk staff, convenient location near the airport, and 24/7 transportation services. Some gu (Read More)ests mention the hotel showing signs of age, but overall, it is suitable for a one-night stay. The rooms are described as spacious and comfortable, with access to private balconies. Guests appreciate the accommodating staff, particularly Mary Jane, who is commended for her friendliness and excellent service at the bar. The hotel's proximity to the mall and availability of board games are also mentioned positively.

Guest Reviews

Kenneth

solo traveller

8.0

Very good

No.

Everything was nice.

Published on 18 Oct 2023

Shelante

young couple

10.0

Exceptional

Nice getaway

Location, cleanliness, privacy and balcony.

No complaints at all.

Published on 18 Jul 2023

Kenneth

solo traveller

9.0

Superb

Very enjoyable & plan to stay there again on my next visit.

Location, staff, confront.

Published on 19 Jun 2023

Kelsi

solo traveller

8.0

Very good

nice property, perfect for what i needed

Published on 22 May 2023

Kenneth

solo traveller

8.0

Very good

Enjoyable and nice.

Both were great.

N/A

Published on 17 Apr 2023

Andy

review category business travellers

1.0

Bad

will never stay at that property again

location

old property dirty there 3 nights and did not clean my room staff member yelled at me rude staff

Published on 23 Mar 2023

Lynda

family with young children

8.0

Very good

over all pleasant! just wanted kids to burn off some energy swimming

everyone was nice property was clean rented at your hotel because of the indoor pool!

pool water was cold and the air conditioning was on in the pool area making it too cold for the kids to swim!

Published on 01 Feb 2023

Elisa

with friends

10.0

Exceptional

will stay again

clean

the AC was not working well

Published on 02 Jan 2023

Terri

young couple

9.0

Superb

will stay again nice clean and comfortable

the balcony

entrance access vs parking

Published on 13 Oct 2022

Samantha

young couple

2.0

Very poor

The staff was nice

Kids running around the entire hallway yelling and screaming being loud at 7 in the morning. I paid for a kind executive suite with a sofa bed and got a regular king size room. Overall would not stay again.

Published on 04 Sep 2022