Courtyard by Marriott Salt Lake City Downtown, Salt Lake City

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All Facilities for Courtyard by Marriott Salt Lake City Downtown

Category	Facilities
Activities	Golf course (within 3 km), Cycling, Skiing, Ski pass vendor.
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Heated pool, Air conditioning, Safety deposit box.
Food & Drink	BBQ facilities, Restaurant.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, ATM/cash machine on site.
Physical distancing	Physical distancing rules followed.
General	Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Swimming pool, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year).
Transport	Accessible parking, Bicycle rental.
Shops	Minimarket on site.

Guest Ratings For This Property

8.0

Based on 154 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

7.6

Facilities

8.4

Reviewers Mention About Courtyard by Marriott Salt Lake City Downtown

Guests praised the Courtyard by Marriott Salt Lake City Downtown for its convenient location near attractions like the Delta Center and The Gateway. The staff received positive feedback for being fri (Read More)endly and helpful. The rooms were described as clean, modern, and comfortable, with extra pillows provided. The hotel's safety measures, such as locked doors after dark, helped guests feel secure. Some guests mentioned minor issues, like a shower that was difficult to turn off and trouble with the AC, but overall they were satisfied and would return.

Guest Reviews

Karin

family with young children

8.0

Very good

The stay was wonderful, however, I was charged for the room again after prepaying through booking.com.

Location

Published on 10 Dec 2023

Oscar

family with young children

8.0

Very good

Good location, need more staff.

Location, pool/gym.

Not enough staff at the front desk. There was only one person. There were several of us waiting around to be helped.

Published on 13 Nov 2023

Shandi

young couple

9.0

Superb

Beautiful property, great location if you have an event nearby.

The lobby was beautiful. The whole building smelled so fresh they must pump a fragrance through the whole hotel, like Disneyland does. Our room was very clean and the furnishings were beautiful and looked new which was very nice.

The price was a little high, especially for a week night. However, it is in a very good location for the event we were attending so it made it not so annoying to pay that much for one night.

Published on 12 Nov 2023

Heather

young couple

10.0

Exceptional

Location was perfect for a concert at the Delta Center

Published on 07 Nov 2023

Cheryl

family with young children

9.0

Superb

Breakfast was kind of expensive for a motel and maybe I'm used to breakfast being included. I loved it was across the street from the Delta Center. My daughter was able to walk over and back safe by herself.

n/a

Published on 25 Oct 2023

Thomas

review category business travellers

6.0

Pleasant

Pool and hot tub not working which was not pleasing.

Published on 16 Oct 2023

Susan

young couple

9.0

Superb

Very comfortable stay!

Great location, friendly staff and convenient parking. We walked to our downtown events with ease. Fast check in and out. We will stay again on our next visit to SLC.

Clean and spacious room. Hot shower and comfortable beds!

Published on 02 Oct 2023

George

family with young children

8.0

Very good

Good except the breakfast situation and the night front desk person, Brandon's, bad attitude.

Rooms were nice and clean, staff was helpful and polite (except night front desk person Brandon), location was good

All other hotels on our trip had some form of complimentary breakfast. My booking paperwork stated that we would receive a breakfast for $10.00 which was interpreted by the manager as $10.00 off of the total bill of extremely inflated pricing. We ended up getting a pastry and a drink for around $12.00 which cost me $2.00 after my discount of $10.00 and then got breakfast somewhere else for a lot less money even with that discount. The people running that food service had no idea what they were doing regarding the discount or regarding serving food , although they were very polite.

Published on 01 Oct 2023

Hollie

with friends

3.0

Poor

too good to be true

location was great. Walkable distance to the mall, restaurants, cafes, etc. We went for a concert at the delta center so the location was perfect for that since it was right across the street.

Switched my method of payment couple days before checking in. I had it authorized and a paper to prove which i showed at check in along with the new card. The lady at the front desk had me swipe it and everything so i had believed that they were going to charge everything to that card but they didnt, i had to ask them again the 2nd day to switch everything to that card. I had also chosen to pay at the property but was charged on the wrong card a day before i checked in for the first night, had no idea that was part of their policy. I asked them if this was a deposit basically and if so would i get refunded, they said no this is payment for the first night and looked at me like i was crazy for asking that. I had another charge from Marriott the day i checked in that seemed off too, i asked the front desk about it and was told it was not them who made that charge and to contact my bank. Contacted my bank and they said it was Marriott who made that charge. I went back down to the lobby and asked them to please print my folio and explain it to me. This new charge was not on it, only my charge for the first night and parking. The staff was not helpful whatsoever when trying to figure this out, no one could tell me what this charge was. which is concerning since it was a large amount. To top it all off, our ac broke in our room, front desk sent up maintenance to check it out. Turns out the whole unit needed to be replaced so they gave us a fan as the solution for the rest of our stay.

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Published on 23 Sep 2023