Comfort Inn Downtown Cleveland, Cleveland | Photos, Reviews & Deals @Holidify

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All Facilities for Comfort Inn Downtown

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Thermometers for guests provided by property, Access to health care professionals, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Heating.
Food & Drink	Restaurant.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	24-hour front desk, Invoice provided.
General	Parking on site, Parking, Private parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Transport	Shuttle service, Shuttle service (free), Accessible parking, Parking garage.
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

7.3

Based on 1260 Reviews

100% verified reviews

Comfort

7.8

Cleanliness

7.8

Value For Money

7.1

Facilities

7.4

Reviewers Mention About Comfort Inn Downtown

The Comfort Inn Downtown Cleveland is highly recommended for a quiet getaway with comfortable, soundproof rooms and soft beds. The hotel offers clean rooms with nice views, a decent-sized bathroom, a (Read More)nd amenities like a microwave and refrigerator. The staff is friendly and helpful, and the complimentary breakfast has a variety of healthy options. The location is convenient, with nearby restaurants, shows, and a casino. Overall, it provides good value for the price. Note: There were some minor issues with the bathroom doorway and key lock, but they did not greatly impact the overall experience.

Guest Reviews

Carlette

young couple

4.0

Disappointing

Last resort if you need over night lodging

The location was in walking distance of the event.

The driveway/entrance is not clearly marked. The evening desk person is rude and not welcoming or informative. Access to the parking lot is inserted by a street. The entrance is dark, dirty, dusty, and ceiling tiles are water damaged. The elevator is small and noisy. The ice machine was broken. The carpet was dirty as well as the baseboards and walls. The rates are only acceptable for location. The complimentary breakfast was adequate and the coffee was cold. The suite was a disappointment. Towels were stained as well as the living area furniture. Everything was dust covered ( desk, TVs, pictures, headboard, vents etc). Bathroom: toilet not clean, hair in jetted tub and shower.

(Read More)

Published on 01 Jan 2024

Dale

solo traveller

6.0

Pleasant

Close to Cleveland Clinic

The rats, and parking fees

Published on 31 Dec 2023

Alfonso

young couple

1.0

Bad

Horrible

Not one thing

Everything

Published on 18 Dec 2023

Jennifer

young couple

8.0

Very good

Mini getaway

Free parking

Distance to 4TH st

Published on 12 Dec 2023

Matthew

solo traveller

8.0

Very good

It was ok maybe stay again

The hot tub

Published on 11 Dec 2023

Lindsey

family with young children

6.0

Pleasant

Decent but needs work

Staff was helpful when needed and I was able to check in 30 minutes early.

Room smelled funky upon arrival, especially in the bathroom. Also, seems like they are in need of a reno, as myself and my guest have been there a few times over the years (17+) and have never noticed any chances to the place.

Published on 06 Dec 2023

Salwa

solo traveller

9.0

Superb

It was perfect

There are Microwave and refrigerator in my room

There is drops fall from the shower and i can't stop it

Published on 06 Dec 2023

Reese

family with young children

6.0

Pleasant

It was ok

I liked the breakfast and location

The room was very small and not very clean. There was a dirty washcloth hanging on the shower rod. Someone's watch was under the dresser next to the bed.

Published on 04 Dec 2023