Coldra Court Hotel by Celtic Manor, Cardiff

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All Facilities for Coldra Court Hotel by Celtic Manor

Category	Facilities
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, First aid kit available.
Bathroom	Sauna.
Room Amenities	Heating.
Food & Drink	Breakfast in the room, Room service, Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area, Garden.
Reception services	24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year).

Guest Ratings For This Property

7.9

Based on 2929 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

7.8

Facilities

8.3

Reviewers Mention About Coldra Court Hotel by Celtic Manor

Guests had a lovely stay at Coldra Court Hotel, praising the spacious rooms, friendly staff, and nice decor. The food was generally good, but some mentioned rubbery eggs at breakfast. The spa and poo (Read More)l were highlights. However, some found breakfast and parking costs excessive, opting to dine elsewhere. Overall, guests enjoyed their stay and would return, particularly praising the attentive staff and quality of the restaurant.

Guest Reviews

Victoria

family with young children

8.0

Very good

Warm comfortable love it

Loved it because 2 times Ive been the service was so good and the rooms clean and comfy .. the steam room is not very clean looking at the door however everything else seems good. The breakfast is absolutely amazing 10/10

We had the worst service from the bar staff as we had to eat there due to the restaurant being full. Really rude - we moved our own tables to put them together - were unhelpful and not nice to us at all. We were upset that they put a service fee on the bill when we had to do everything ourselves otherwise the reception staff was lovely as usual and warm and inviting

Published on 04 Jan 2024

Deborah

young couple

6.0

Pleasant

Convenient but disappointing in several aspects

Check in - efficient. First room cold with non-working radiator; reallocated room still cold but heating working once switched on; then comfortable.

Cold bedrooms!! Very noisy breakfast facilities (although breakfast fine). Service at breakfast minimal as usual for self-service - but poor back-up with numbers of plates and glasses etc made experience annoying! Unreasonable parking charge - 8.50 for a pre-booked room at a mid-priced hotel seems excessive.

Published on 03 Jan 2024

Susie

family with young children

7.0

Good

The lady on reception was excellent.

That I had to pay for parking.

Published on 02 Jan 2024

Bethan

with friends

6.0

Pleasant

Ok for the price

Easy to park although we were charged 8.50 with no option to park for free. Bed was large and Linen good.

Cold uninspiring rooms. Needed refurbishing. No water in the room - paid 5.25 for a bottle as there were no glasses or options to access free water. We booked superior and was told the only difference between standard and superior was the upgraded bathroom.

Published on 02 Jan 2024

Rhys

family with young children

10.0

Exceptional

very clean. friendly staff

everything easily accessible

nothing

Published on 02 Jan 2024

Carlos

young couple

9.0

Superb

Really nice place to stay with your family.

The room was really spacious and clean, had a really nice lighting. The bathroom was quite big and the amenities was great, really nice brand. Breakfast amazing, loads of viriaty. Swimming pool is quite big and sauna and steam room was very nice and clean.

Having to pay for parking. The car park is big enough to accommodate guest's cars. But if it was really necessary, they could give a lower price for hotel guests as appreciation.

Published on 02 Jan 2024

Carlos

young couple

9.0

Superb

Really nice place to stay with your family.

Having to pay for parking. The car park is big enough to accommodate guest's cars. But if it was really necessary, they could give a lower price for hotel guests as appreciation.

Published on 02 Jan 2024

Carlos

group

9.0

Superb

Really nice place to stay with your family.

Having to pay for parking. The car park is big enough to accommodate guest's cars. But if it was really necessary, they could give a lower price for hotel guests as appreciation.

Published on 02 Jan 2024

Carlos

young couple

10.0

Exceptional

Really nice place to stay with your family.

Having to pay for parking. The car park is big enough to accommodate guest's cars. But if it was really necessary, they could give a lower price for hotel guests as appreciation.

Published on 02 Jan 2024