Captain's Club Hotel & Spa, Bournemouth | Photos, Reviews & Deals @Holidify

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All Facilities for Captain's Club Hotel & Spa

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Canoeing, Golf course (within 3 km), Fishing, Horse riding, Cycling.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Pet basket, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Pet bowls, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Emergency cord in bathroom.
Bathroom	Sauna.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Tour desk, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Babysitting/child services, Board games/puzzles.
Pool and wellness	Spa facilities, Hot tub/Jacuzzi, Massage, Spa and wellness centre, Spa lounge/relaxation area, Waxing services, Beauty Services, Spa/wellness packages.
Transport	Accessible parking, Car hire.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.1

Based on 577 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

8.2

Facilities

9.2

Reviewers Mention About Captain's Club Hotel & Spa

The Captain's Club Hotel & Spa received positive reviews for its friendly staff, delicious food, and lovely riverfront location. Guests enjoyed the well-appointed rooms, convenient parking, and excel (Read More)lent service. The hotel's bar area was spacious and inviting. The spa was busy but worth booking in advance. Overall, the hotel was highly recommended for its relaxing atmosphere, delicious meals, and picturesque views of the river.

Guest Reviews

Michelle

young couple

9.0

Superb

Super relaxing!!

Fabulous stay, wonderfully comfortable bed and pillows, quiet room, super relaxing atmosphere, really friendly staff always making you feel welcome, great breakfast, amazing spa facilities - had one if the best massages!! Thank you for yet another fantastic stay - we really appreciate the friendliness of the staff, especially during the busy Christmas to New year time.

Dinner - not great. Not much plantbased options and the veg we ordered were overcooked, grey and tasteless. Very dissapointing when the rest of the hotel is so great.

Published on 03 Jan 2024

David

young couple

10.0

Exceptional

A stay at the Captains Club is always a great experience

Stunning location, great rooms and a great atmosphere throughout the hotel

Nothing

Published on 21 Dec 2023

Carmela

young couple

10.0

Exceptional

Excellent value, lovely and clean, very efficient and helpful staff.

The room, the dinner and the breakfast. All was of great quality adn standard

N/a

Published on 20 Dec 2023

Pottage

young couple

7.0

Good

Staff very nice

Location

The room had quite a few snags that should have been sorted out before letting guests in

Published on 30 Nov 2023

Darren

young couple

10.0

Exceptional

Amazing and relaxing

Clean and very spacious apartment

Published on 26 Nov 2023

Tommy

young couple

10.0

Exceptional

Fantasic

Loved it staff were so helpful as well.

No complaints

Published on 19 Nov 2023

Steve

young couple

10.0

Exceptional

Warm welcome from the reception staff. Beautiful big room with lovely river views. Excellent food and service.

Nothing.

Published on 11 Nov 2023

Francesca

young couple

10.0

Exceptional

Our stay was perfect!

Published on 07 Nov 2023

Claire

young couple

9.0

Superb

Wonderful, relaxing, great service and stunning location

The food was excellent. So much choice and superb service.

We had a suite and though it was gorgeous the furniture (sofa) needs replacing. It was so uncomfortable and for the price, I would expect all aspects to be comfortable. Needs updating for customers comfort. But other than that, it was wonderful.

Published on 06 Nov 2023

Sonya

young couple

9.0

Superb

A perfect wind down and relaxing birthday stay!

We had a river facing room which was so peaceful and relaxing. Being able to open the windows wide on Sunday morning and have the autumn sunshine flooding in while relaxing with a good coffee was pretty perfect!

Nothing we didn't like, just a little disappointed that we couldn't use the Spa facilities as it was too busy.

Published on 06 Nov 2023