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Hotel

Best Western Summit Inn

Cayuga Island (10 kms from Whirlpool State Park )

Ranked 15 out of 37 best hotels in niagara falls

8.0
(1835 reviews)

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Top Facilities

parking

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All Facilities for Best Western Summit Inn

Category Facilities
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Visual aids: Tactile signs, Facilities for disabled guests.
Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Air conditioning, Heating.
Food & Drink Vending machine (drinks), Vending machine (snacks).
Safety & security Smoke alarms, Fire extinguishers.
Services Internet services.
Cleaning services Laundry.
Services & Extras Key card access.
Common areas Games room.
Food & drink safety Physical distancing in dining areas.
Reception services Luggage storage, 24-hour front desk, ATM/cash machine on site.
Physical distancing Physical distancing rules followed.
General Parking on site, Free parking, Parking.
Pool and wellness Swimming Pool, Fitness centre, Swimming pool, Indoor pool, Indoor pool (all year), Fitness.
Transport Accessible parking.

Guest Ratings For This Property

8.0
Based on 1835 Reviews
100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

8.1

Facilities

8.1

Reviewers Mention About Best Western Summit Inn

The Best Western Summit Inn is highly recommended, with friendly staff and standard rooms. The cleanliness is good overall, though there was a dirty stain on a lampshade. The service is great, with h (Read More)elpful and cordial staff. The location is convenient, with restaurants and a mall nearby, and the falls are 15 minutes away. The rooms are clean and the staff accommodating. The hotel offers a good breakfast and the pool is enjoyable. Overall, a good value for the price.

Guest Reviews

Josie
family with young children
4.0
Disappointing
Disappointing
Front desk clerk kind and courteous
Gnats/fruit flies covered the bathroom

Published on 02 Jan 2024

Hugo
family with young children
8.0
Very good
Good
Location
Bed

Published on 02 Jan 2024

Shan
family with young children
6.0
Pleasant
Good Location, reasonable for families but suggest to look for better options.
Breakfast rating is good, clean with hot selections. However no brown bread or varieties for vegetarians. Rooms were clean however with almost little light I cant add more details.
Room is very old style, you need a torch light to find your way into the room or to check your shoes. Bathrooms were clean but fans were loud & squeaky. Most importantly I guess its unfair that 11am check out with 3pm check in, reducing any little extra time some families may need.

Published on 25 Dec 2023

Anderson
family with young children
10.0
Exceptional
A great hotel!!!
Everything was good!!.

Published on 24 Dec 2023

Fabricio
review category business travellers
9.0
Superb
Very good!
Could have more breakfast options. The plates, cups, and utensils used are disposable. They should change to reusable dishes, cups, and metal utensils.

Published on 20 Dec 2023

Keith
family with young children
9.0
Superb
Superb
The cleanliness
The internet was real bad

Published on 18 Dec 2023

Katherine
group
8.0
Very good
Great
Great
Pillows were terrible you needed at least 4 to get comfortable

Published on 14 Dec 2023

Cyndi
family with young children
9.0
Superb
Superb
Nice

Published on 08 Dec 2023

Shaquilla
family with young children
8.0
Very good
The stay was overall good, i didnt like that people were complaining knowing that my daughter was having a birthday par
The property was clean, breakfast was decent, pool was big
They have big rooms for larger families but if you make any noise people are complaining and they will ask you to leave

Published on 03 Dec 2023

Karlene
family with young children
10.0
Exceptional
Exceptional
Loved the breakfast!

Published on 24 Nov 2023

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