Best Western Sonoma Valley Inn & Krug Event Center, Sonoma

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Category	Facilities
Activities	Happy hour, Bike tours, Walking tours, Golf course (within 3 km), Cycling, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security	24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Outdoor fireplace, Shared lounge/TV area, Garden.
Food & drink safety	Physical distancing in dining areas.
Reception services	Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Hammam, Hot tub/Jacuzzi, Steam room, Swimming pool, Outdoor pool, Swimming Pool, Sun loungers or beach chairs, Yoga classes.
Transport	Car hire, Bicycle rental.

Guest Ratings For This Property

8.0

Based on 807 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

7.9

Facilities

8.2

Reviewers Mention About Best Western Sonoma Valley Inn & Krug Event Center

The Best Western Sonoma Valley Inn & Krug Event Center receives positive reviews for its friendly and helpful staff, comfortable rooms with fireplaces, and good breakfast. Guests appreciate the conve (Read More)nient location near shops, restaurants, and attractions. Some minor complaints include issues with the AC and lack of a proper coffee maker and microwave in the rooms. Overall, it is described as a clean and affordable property with a beautiful courtyard and amenities such as a pool and hot tub. Many guests would be happy to stay again.

Guest Reviews

Anna

family with young children

8.0

Very good

Great spot for exploring Sonoma plaza

Great pool ans hot tub facilities in a lovely courtyard for family fun. Plus log fires in the bedroom

A little dated in style but in a quaint way

Published on 29 Dec 2023

Jennifer

young couple

10.0

Exceptional

The perfect place to stay when visiting the Sonoma area.

Location! The Plaza is just a block away. Lots of shops and dining options. Staff! Friendly and helpful. Room! Overlooking the pool and patio.

Published on 25 Dec 2023

Laura

family with young children

10.0

Exceptional

It was a very good fit for our family of four.

Good price for the location and comfortable lobby to hang out in.

Parking was limited

Published on 20 Dec 2023

Ann

young couple

3.0

Poor

The location!

The room was dark - one window which was covered with outdoor stairs and tree/bush. Furniture was very outdated. Fan in bathroom was so very loud.

Published on 18 Dec 2023

Denise

young couple

10.0

Exceptional

Fireplaces in rooms. Very clean. Very comfortable bed.

Published on 01 Dec 2023

Peter

review category business travellers

4.0

Disappointing

I believe once the remodeling is complete the hotel will be worth a second chance.

The court yard of the hotel is beautifully kept and the facilities are well maintained.

The hotel is under renovation with construction crews everywhere. The room was cold, dirty and not very well maintained. The walls are thin and some of the guest were unruly. It is apparent the hotel is going through major changes

Published on 30 Nov 2023

Wang

group

4.0

Disappointing

Location. Large rooms.

Found a pill and food crumb on the floor which is not say for my pets. Careless front desk with no one answering the phone or check out.

Published on 23 Nov 2023

Francisco

young couple

4.0

Disappointing

Location

Went on our 15-year wedding anniversary. Jet tub not working, Love seat uncomfortable . Breakfast area bad location.

Published on 17 Nov 2023

Gutierrez

young couple

10.0

Exceptional

A very wonderful experience in a comfortabke place with great personnel, great service, a nice breakfast and good ambian

Beautiful!!! We took the best pictures there among those wonderful trees with their color changing leaves. Its location was at walking distance from the town square and across the street from a shopping center with groceries, pharmacy, restaurant, etc

Nothing, everything was perfect

Published on 16 Nov 2023

Anna

young couple

1.0

Bad

Felt unsafe and uncomfortable there

The staff was rude and when we were getting dressed to check out, one of the staff members just opened our room door asking when we were checking out. Someone knocked on the door right before asking us to check out and we got a phone call and it wasnt even our check out time yet

Published on 08 Nov 2023