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Hotel

Best Western Plus The Connaught Hotel and Spa

Bournemouth city centre (0 kms from )

Ranked 30 out of 50 best hotels in bournemouth

7.8
(2268 reviews)

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Top Facilities

parking

bar

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All Facilities for Best Western Plus The Connaught Hotel and Spa

Category Facilities
Activities Live music/performance.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Bathroom Sauna.
Room Amenities Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Services & Extras Key card access, Lockers.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Garden.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Parking, WiFi available in all areas.
Pool and wellness Facial treatments, Spa facilities, Hot tub/Jacuzzi, Steam room, Swimming pool, Public Bath, Pedicure, Manicure, Massage, Spa and wellness centre, Swimming Pool, Fitness centre, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Beauty Services, Fitness/spa locker rooms, Sun loungers or beach chairs, Indoor pool (all year), Spa/wellness packages, Body treatments, Fitness.
Transport Accessible parking, Electric vehicle charging station.
Outdoor & View Terrace.
Shops Barber/beauty shop.

Guest Ratings For This Property

7.8
Based on 2268 Reviews
100% verified reviews

Comfort

8.2

Cleanliness

8.3

Value For Money

7.4

Facilities

8.1

Reviewers Mention About Best Western Plus The Connaught Hotel and Spa

Guests enjoyed the delicious food and spa facilities at Best Western Plus The Connaught Hotel and Spa. Some found the room decor and cleanliness lacking, while others praised the friendly staff and c (Read More)onvenient location near Bournemouth Town and beach. However, issues with the car park and spa maintenance were noted. Overall, guests felt it offered good value for money and would recommend it for a weekend stay.

Guest Reviews

Mandy
young couple
10.0
Exceptional
Great pre Christmas break
The hotel was beautifully decorated for Christmas, really pretty. The breakfast was lovely and staff friendly. The location of this hotel is excellent.
The room was lovely, super clean. The bed not so comfy, far too firm making it quite an uncomfortable nights sleep. Have stayed at this hotel before, so maybe it was just this room as I didn't have a problem last time.

Published on 02 Jan 2024

Spencer
young couple
10.0
Exceptional
Staff were fantastic and couldnt do enough
Very clean and good location
Nothing

Published on 01 Jan 2024

Rendell
solo traveller
10.0
Exceptional
Exceptional
The hotel staff were excellent friendly welcoming helpfull the spa was really good will be returning again
Nothing

Published on 30 Dec 2023

Donna
young couple
9.0
Superb
Superb
Spa wonderful, staff at reception and restaurant very helpful, nice clean warm room. Comfy beds

Published on 29 Dec 2023

Sharon
young couple
9.0
Superb
Great hotel, great staff, great food. Spa was exceptional as well as the massage!
Room was lovely, had everything we needed.
Room was hot. Air con was noisy.

Published on 29 Dec 2023

Naomi
young couple
4.0
Disappointing
Disappointing
The Bar
Really old room Extremely hot Dated bathroom Overpriced Bed uncomfortable Not enough bottled water

Published on 25 Dec 2023

Julie
young couple
8.0
Very good
Just right - everything we needed/expected, thank you
Friendly helpful staff, lovely room and breakfast. Car parking space booked in advance, worked really well.
Bar area was quite drafty where we sat, but it was a particularly cold weekend.

Published on 23 Dec 2023

Kathleen
family with young children
8.0
Very good
Lovely Hotel
The breakfast was great. The location was great. I enjoyed the spa facilities as well.
I was there 4 nights and my room was only cleaned once.

Published on 21 Dec 2023

Amy
young couple
9.0
Superb
Superb
It was clean, spacious and comfortable. The staff were helpful and friendly .

Published on 20 Dec 2023

Julie
family with young children
6.0
Pleasant
Pleasant
Room was a tad disappointing Quite small for a three night stay We had afternoon tea in our room and nowhere to sit at and eat it Shame really

Published on 18 Dec 2023

Best Western Plus The Connaught Hotel and Spa is featured in

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