Bally's Shreveport Casino & Hotel, Shreveport

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All Facilities for Bally's Shreveport Casino & Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Vending machine (snacks), Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking.
Physical distancing	Cashless payment available.
Entertainment and family services	Casino.
Pool and wellness	Hot tub/Jacuzzi, Spa and wellness centre, Fitness centre.
Transport	Accessible parking, Parking garage.

Guest Ratings For This Property

7.6

Based on 2720 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.0

Value For Money

7.8

Facilities

7.9

Reviewers Mention About Bally's Shreveport Casino & Hotel

This Bally's Shreveport Casino & Hotel is highly recommended due to its cleanliness and helpful front desk staff. One guest specifically praised Ms. Deborah for going above and beyond to assist them. (Read More) Another guest had a minor issue which was promptly fixed after a phone call. The staff was described as pleasant and caring. A first-time casino visitor enjoyed the friendly and patient atmosphere, even when they made mistakes. Overall, the reviewers expressed their satisfaction and willingness to stay again.

Guest Reviews

Aleshia

young couple

4.0

Disappointing

No trash bags in any of the trash cans in the rooms and the heat didnt work. Only the air and it was super cold the days we spent at this facility.

Published on 02 Jan 2024

Brian

young couple

10.0

Exceptional

I would recommend this hotel for anyone visiting Shreveport.

It was a very spacious and clean room. Very comfortable for two people

The staff was truly professional and friendly

Published on 02 Jan 2024

Keshia

family with young children

10.0

Exceptional

Quick Thanksgiving getaway to see my family!

The room was bigger than I thought, I loved the bathroom!! Nice and quiet despite having a casino downstairs.

One of the elevators didnt work which made the wait times longer. Only one person was working check in, however she remained professional and helpful.

Published on 26 Dec 2023

Janet

young couple

8.0

Very good

Enjoyed our stay. Will plan on returning one day.

Very nice. Location was easy to access. Great view overlooking the river.

Toilet sat low to the ground.

Published on 26 Dec 2023

Norrie

solo traveller

1.0

Bad

Garbage

Discussed about the entire experience. Will never return.

More staff. More signage

Published on 24 Dec 2023

Candie

young couple

8.0

Very good

Comfy but needed a deep clean.

The room was very spacious. The bed was comfy. I loved the garden tub and large shower.

The bathroom needed a good deep clean. There was trash in the can in the bathroom and the floor along the base boards was dirty or maybe stained? There was a toothpick in the floor by the bed. The hallway always smelled of sewer gas, but we didn't smell it when in our room. Overall we enjoyed our stay, but not the cleanest room we've ever atayed in.

Published on 24 Dec 2023

Stephanie

family with young children

10.0

Exceptional

We were passing through & booked last minute will come back again loved the location & hotel!!

It was huge family friendly & had great food!!

Nothing.

Published on 21 Dec 2023

Tasha

young couple

10.0

Exceptional

It was totally worth the money

The shower and bed also the security

It had a little mold in the shower

Published on 21 Dec 2023

Michael

solo traveller

8.0

Very good

pleasant stay for the weekend...

Good location, next to the river...quiet, clean, comfortable room with a river view...free self parking across the street... close to other casinos and Bossier City entertainment area...

Published on 19 Dec 2023