The Great Rift Valley Lodge & Golf Resort, Aberdare National Park

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Category	Facilities
Activities	Bike tours, Walking tours, Darts, Tennis equipment, Cycling, Mini golf, Tennis court, Golf course (within 3 km), Fishing, Horse riding, Game drives, Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Room Amenities	Heated pool, Pool cover, Shallow end, Safety deposit box.
Food & Drink	Fruits, Special diet menus (on request), Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access.
Common areas	Picnic area, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site.
Entertainment and family services	Kids' outdoor play equipment, Children's playground, Kids' club, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Massage, Swimming Pool, Pool with view, Hot spring bath, Outdoor pool, Sun loungers or beach chairs.
Transport	Accessible parking, Bicycle rental, Shuttle service (additional charge), Shuttle service.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 58 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.8

Value For Money

7.9

Facilities

8.6

Reviewers Mention About The Great Rift Valley Lodge & Golf Resort

The Great Rift Valley Lodge & Golf Resort offers stunning views, spacious rooms, and friendly staff. The golfing facilities are excellent, but there is room for improvement in room maintenance and di (Read More)ning options. The location is beautiful and peaceful, with opportunities to see wildlife. The pool is not heated, and some guests suggest combining amenities into package deals. Overall, it is a solid four-star stay with the potential for even better experiences with minor enhancements.

Guest Reviews

Daniel

young couple

6.0

Pleasant

I liked the environment, amenities and food despite the menu which lacked a variety of meals,

The location, the compound, the food, amenities, the staff was good. The new years event was exceptional and well organised

Big spiders in the room, bugs, pathways are too dark, mosquitos,no security on the pathways, I didnt like the room as it was a little bit different from what I expected (small, no view etc.)

Published on 02 Jan 2024

Wahida

young couple

3.0

Poor

For the premium price we paid value for money was lacking.

The location and ambience was super but customer service was sadly not up to per.

When we arrived we were told there was no booking made and that only executive rooms were available without being told how much this would cost ; unless we had an email confirmation form grvl there was no accommodation for us. Fortunately I had the email and we were given a room that had no wifi or and therefore no working telephone and neither were the security lights outside working. We reported and were told a report had been made to the necessary technicians but nothing was done.After flushing the toilet the cistern would take forever to refill. This sound was not music to the ears as one tried to sleep. The next day We requested for early lunch since check out was 11am and we couldnt just hang around in the grounds until 1.30pm waiting for it ( since we had paid full board ) and were promised that by 11.30am the lunch would be ready at the reception waiting for us to pick . We ended up waiting until almost 1pm when sealed boxes were handed to us . At the end of our travels tonight we discovered that we were each handed a packet of crisps, small bottle of water, juice, a quarter cheese sandwich , some form of dried cake and 2 pieces of very dry chicken. Not the lunch we envisioned. I Have been a fan of grvl for long having being part of a team that organized quite few conferences / workshops there some years back - sadly I dont think i will be going back

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Published on 31 Dec 2023

Tabitha

family with young children

7.0

Good

Much needed Solitude amidst the daily chaos of life.

The staff at reception Candy and Faith, our room cleaner Kigen and the restaurant staff led by Urbanus John, Hellen and Phoebe, were all so warm, friendly and courteous. The assistance from the Adventure club and excitement that came with doing Art, beadwork etc. They all ensured our comfort. They went over their duty to see to it we were happy.

The spa is completely under developed. While the staff exists, she is working under a really poorly lit room with no equipment. No resources have been inte ntionally assigned to her. The spa needs to be seriously reconsidered with much more staff, more equipment and way better location.

Published on 28 Dec 2023

Keziah

with friends

8.0

Very good

The bed was soooo comfortable . The view was amazing . And the security was top. The staff were very helpful.

Published on 28 Oct 2023

Tumpeyo

family with young children

8.0

Very good

service and staff were generally pleasant.

The mattresses were worn out.

Published on 26 Oct 2023

Jan

young couple

8.0

Very good

Cool Place, mega Food. Nice Golf and super friendly staff

Great location

Not really 5 star standard

Published on 08 Oct 2023

Peter

family with young children

10.0

Exceptional

The meals are awesome

The staff are awesome

Published on 30 Apr 2023

Dennis

young couple

8.0

Very good

Nice resort near Lake Naivasha

This is our second time coming here. The lodges were nice with an amazing view. Nothing to complain there. Their restaurant was nice with a good selection in their buffet and the staff were going out of their way to insure that we enjoyed our stay.

They didn't have a massage/spa the first time we went there. But this time they had this option, but tbh, I wish I didn't get that massage. It was one of the weirdest experiences. The lady wasn't very friendly, and after the massage was done she just went away without saying anything so I ended up laying there not knowing what to do. (I think she was also one of the shop owners there.) Other than that, our experience was good. Oh, and one minor gripe. They have a pool but the water is very cold. I don't know why they can't heat it up. Otherwise you can only quickly dip in it and run out to warm up on the sun.

(Read More)

Published on 26 Mar 2023