Western House Hotel, Ayr

This property has been featured in "19 Best Hotels In Ayr ".

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Double/Twin in Courtyard Buildings

Max 2 Adults

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Located in the Courtyard Buildings closeby, these Courtyard Rooms are modernly decorated with a double, or twin bed (bed preference to be requested at the time of booking), a work desk, flat-screen TV with freeview channels and tea/coffee making facilities. Complimentary bathrobes and slippers are also provided. Please note that there is no elevator available.

Executive Double Room

Max 2 Adults

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Individually styled and located in the main house, this spacious room offers elegant soft furnishings and fabrics, each room enjoying a superking-sized bed as the center of attention. Catch up with correspondence at your work desk, while enjoying a hot coffee from the espresso machine or perhaps catch up with TV, each coming with Free view. The essentials are covered, with an iron and ironing board, a cordless telephone, and a hairdryer. A hospitality tray with hot chocolate, tea, coffee and homemade shortbread is easily at hand. Every bathroom comes with a bath with an over shower, fluffy bathrobes, slippers, bouncy towels and luxury toiletries.

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Cycling, Golf course (within 3 km), Hiking.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Allergy-free room, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails, Entire unit located on ground floor, Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by lift, Emergency cord in bathroom, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Body soap, Toilet, Hairdryer, Shampoo, Bathrobe, Slippers.
Room Amenities	Sofa, Trash cans, Hypoallergenic, Cots, Sofa bed, Ironing facilities, Heating, Wardrobe or closet, Desk, Socket near the bed, Seating Area, Carpeted, Iron, Safety deposit box.
Food & Drink	Coffee machine, Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Restaurant, Chocolate or cookies, Outdoor furniture, Packed lunches, Bottle of water, Room service.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Wake-up service, Towels, Wake up service/Alarm clock, Key access, Key card access, Linen, Alarm clock.
Media & Technology	Radio, Cable channels, TV, Flat-screen TV, Telephone.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Transport	Electric vehicle charging station.
Outdoor & View	Terrace, Garden view.

About This Property

An award-winning hotel located in Ayrshire, 5 minutes' drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre.

Guest Ratings For This Property

8.6

Based on 1825 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.6

Facilities

8.8

Guest Reviews

Richard

young couple

6.0

Pleasant

O.K for the price but nothing special.

Room was 'O.K',nothing special but suited the purpose.They let us check in early as the room was ready,that was a great help,given we were wet from the weather and we were going to the races

Breakfast is help yourself buffet now,food was 'warmish' but a bit greasy.I used to like being served my breakfast at this Hotel as it put you more in touch with the staff,connection is a bit 'distant' now!

Published on 04 Jan 2024

Jacqueline

family with young children

10.0

Exceptional

Room was very nice,. Staff were friendly

Published on 03 Jan 2024

Taylor

young couple

8.0

Very good

the Staff were very Nice, Rooms were clean and bed was comfortable

Published on 02 Jan 2024

Melissa

group

10.0

Exceptional

The best way to bring in the bells!

Staying at the hotel for the New Years Eve event was so much better.

Nothing

Published on 02 Jan 2024

Peter

young couple

9.0

Superb

Double payments?

Good staff, why asked to pay again.

Paid by credit card and asked again to pay at hotel - both payments taken from my card. What's happening?

Published on 01 Jan 2024

Kirsty

young couple

8.0

Very good

Great location for us. Lovely spacious room. Staff were friendly and food for both dinner and breakfast was really tasty.

Would benefit from a few more accessible plug sockets in room. Ended up unplugging fridge to plug in both coffee machine and then phone charger. Screen round bath leaked so we ended up with a wet floor. We reported to reception so Im sure this will get sorted. Lovely hotel.

Published on 31 Dec 2023

Debbie

young couple

7.0

Good

didnt like the breakfast set up i like to help myself to continental breakfast or a juice , felt a bit rushed by staff, clearing plates before my partner had finished , I find that very off putting

Published on 29 Dec 2023

Dawn

young couple

9.0

Superb

Nice grounds

Good bath. Big room. Good breakfast choices. Nice view of the garden from the Restaurant.

No sausages... Room was a bit cold. Rain pouring on roof from broken drain. Sideways tv watching from bed. Twin beds fixed together to make double; there's always a gap between though

Published on 28 Dec 2023

Iain

family with young children

10.0

Exceptional

Everything, service was amazing, lovely food although portions are huge

Nothing to dislike

Published on 28 Dec 2023

Alan

young couple

10.0

Exceptional

Quality hotel, staff, breakfast, super comfy bed, spacious room.

Lovely staff, comfortable and spacious room, and great table served breakfast. Lovely location and decor,, with easy onsite parking..Thoroughly recommend this lovely hotel

Nothing

Published on 26 Dec 2023