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Hotel

Tru By Hilton Sharonville, OH

Ranked 5 out of 40 best hotels in cincinnati

8.8
(1973 reviews)

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All Facilities for Tru By Hilton Sharonville, OH

Category Facilities
Activities Billiards, Golf course (within 3 km).
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Kid-friendly buffet, Snack bar, Outdoor furniture, Coffee house on site.
Safety & security Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Common areas Picnic area, Shared lounge/TV area, Garden.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services Indoor play area, Board games/puzzles.
Pool and wellness Swimming pool, Salt-water pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport Accessible parking, Electric vehicle charging station.
Shops Minimarket on site.

Guest Ratings For This Property

8.8
Based on 1973 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.3

Value For Money

8.9

Facilities

9.1

Reviewers Mention About Tru By Hilton Sharonville, OH

The Tru By Hilton Sharonville, OH is highly praised for its cleanliness and nice amenities. Guests appreciate the excellent breakfast and coffee, as well as the impressive fitness center. Some compla (Read More)ints include an empty body wash dispenser in one of the showers and a shortage of pillows in one of the rooms. However, the overall experience is described as amazing, with friendly staff and a cool lobby. The hotel is recommended for its cleanliness, comfortable beds, and good location with easy highway access.

Guest Reviews

Anne
family with young children
10.0
Exceptional
Wonderful hotel, very clean & modern and wonderful staff!
Amazing hotel!! Everything is brand-new & modern! The rooms were fantastic and squeaky clean! We got two adjoining rooms, which was perfect. There was a pool and fitness centre - which was great after a long day of driving. Breakfast was good too! Staff super nice and quick! Restaurants close by. Loved our stay!

Published on 04 Jan 2024

Edmond
young couple
10.0
Exceptional
Nice, new hotel. Excellent value.
No comment on location. It's a stop on the highway - convenient that way. Breakfast was exceptional for self serve. Very good omelette, excellent coffee (Lavazza). The room was clean and neat.
Very confusing check out procedure. Large damage deposit. There seemed to be three steps to get the deposit back and pay for the room. Things were attached to my credit card, removed, something else debited. I'm still not sure it's right.

Published on 04 Jan 2024

Diana
family with young children
4.0
Disappointing
Disappointing
We smelled marijuana in our room all night long. We had 2 small children so it was not a great experience to say the least. I expected a nicer experience For the cost and the amount required for incidentals.

Published on 03 Jan 2024

Patti
young couple
9.0
Superb
We will be returning to this location.
Breakfast was very good, area clean and inviting. Bed was comfortable. Husband, loved the layout of the room. We have decided to make this our go to stop for our trips to and from Florida,
Can't think of anything we didn't like.

Published on 02 Jan 2024

Thea
family with young children
10.0
Exceptional
Exceptional
The freshness! So clean you could eat off the floor. The family running the facility was kind, generous, and thoughtful toward the guests.
Nothing.

Published on 02 Jan 2024

Mary
family with young children
7.0
Good
Good
Great free breakfast, room was a nice size
The pool was extremely too cold for being heated.

Published on 02 Jan 2024

Shauntay
family with young children
5.0
Passable
Average
Location
Staff

Published on 02 Jan 2024

Lauren
young couple
10.0
Exceptional
Exceptional
Front desk staff was amazing, very friendly, polite and courteous. Facility was clean, well lit and was modern and updated.
Everything was great.

Published on 02 Jan 2024

Michelle
family with young children
9.0
Superb
Interesting hotel with great staff.
Fun decor. Great options on the TV.
Room a little cavernous feeling.

Published on 01 Jan 2024

Goen
young couple
5.0
Passable
Passable
NOISE

Published on 31 Dec 2023

Tru By Hilton Sharonville, OH is featured in

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