Tru By Hilton Milwaukee Downtown, WI, Milwaukee

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All Facilities for Tru By Hilton Milwaukee Downtown, WI

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating.
Food & Drink	Outdoor furniture.
Safety & security	Smoke alarms, CCTV outside property, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking.
Transport	Accessible parking.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.9

Based on 194 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.5

Value For Money

8.0

Facilities

8.5

Reviewers Mention About Tru By Hilton Milwaukee Downtown, WI

The Tru By Hilton Milwaukee Downtown, WI is highly praised for its great condition rooms, fabulous showers, and lovely breakfast. It offers a dog-friendly environment and has a spacious coworking lob (Read More)by. The staff, particularly Oscar, received compliments for being professional, friendly, and efficient in resolving issues. The breakfast could have more variety, and the rooms need a bit more attention to cleanliness. The gym is fantastic with various equipment available. The lobby is spacious and well-lit, creating a welcoming atmosphere. The front desk staff is incredibly friendly and helpful. The included breakfast is fresh, delicious, and offers a wide variety of options. Overall, the hotel is comfortable, affordable, and recommended.

Guest Reviews

Elizabeth

family with young children

6.0

Pleasant

Someone needs to be managing this place and staff needs to be trained.

The location was great and the beds were lovely. The room was nice and clean. The breakfast was decent - much better the second day.

We found out upon arrival that the parking was actually a garage a block away (and staff could not even give good directions). The staff did not seem to know what was going on regarding charges for the parking garage (or much of anything else). They put a hold on $90 over the full charge from our account the moment we checked in! - this was way more than they said they would and certainly a departure from other properties. It was so incredibly difficult to just get a bottle of water, and the property was not disability friendly (largely due to the parking garage situation).

Published on 19 Dec 2023

Blas

family with young children

10.0

Exceptional

Nice and recommendable hotel offering a varied and good quality breakfast.

Published on 12 Nov 2023

Jimbo51

family with young children

7.0

Good

No coffee maker in the room, no cups in the room.

Published on 06 Nov 2023

Patrick

family with young children

9.0

Superb

Cleaning staff and staff serving the breakfast were welcoming and friendly.

Staff at breakfast were attentive and making sure the food items were available and they kept the area clean.

Browned not steamed breakfast sausage links

Published on 06 Nov 2023

Ebele

family with young children

10.0

Exceptional

I liked the decor and vibe of the hotel as well as the location

N/A

Published on 25 Oct 2023

Yuan-zhi

review category business travellers

8.0

Very good

Decent hotel with good amenities would recommend to friends.

It was located close to the Historic Third Ward which is the main tourist area which made it very convenient. Room was spacious and staff were friendly and efficient.

Because it is a more budget hotel the rooms are not carpeted and the floors had a weird stickiness to it which I did not love. Would recommend people to bring slippers if they stay.

Published on 04 Oct 2023

Katie

young couple

9.0

Superb

We had a wonderful stay in Milwaukee and our location was perfect

Breakfast was great and simple. Location was amazing - very easy to walk to all kinds of things/places

parking was not included and was an additional $25 per day if you wanted to be able to go in and out of the parking ramp.

Published on 27 Sep 2023

Dawn

young couple

2.0

Very poor

No mention of 0 parking options. Checking in took a long time and staff at the front desk was not very friendly. The parking ramp we were advised to park in was not connected or affiliated with the hotel at all. We had to leave early in the morning. It was a long dark walk to the 25.00 parking overnight ramp.

No parking options and not very friendly staff.

Published on 19 Sep 2023

Davis

young couple

10.0

Exceptional

Our Stay in Milwaukee was Tru

I really appreciated the safety feeling of the location, quietness, and the cleanliness of the facility. I also appreciated the use of the fitness area.

I didn't find anything to complain about, sorry.

Published on 06 Sep 2023

Frazier

family with young children

10.0

Exceptional

Great location, great staff! Would definitely recommend to friends looking to travel to Milwaukee!

Even though it was offsite, parking was surprisingly simple for a downtown location. Proximity to Summerfest was a huge plus.

My ONLY complaint would be the strong scent of, Im assuming, the cleaning solution used. Our room smelled strongly of it when we first walked in, however I think it had just been cleaned and the smell dissipated quickly. As someone with scent triggered migraines, this could be an issue for some. I did very much appreciate how clean the room was though. No carpet made me feel less icky about walking on the floor in socks.

Published on 05 Aug 2023