The Westin Carlsbad Resort & Spa, Carlsbad

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for The Westin Carlsbad Resort & Spa

Category	Facilities
Activities	Happy hour, Live music/performance, Movie nights, Billiards, Golf course (within 3 km), Table tennis.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Heated pool, Air conditioning, Safety deposit box.
Food & Drink	Wine/champagne, Breakfast in the room, Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Outdoor fireplace, Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Tour desk, Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Entertainment and family services	Kids' club, Evening entertainment, Indoor play area.
Pool and wellness	Spa facilities, Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Outdoor pool, Massage, Spa and wellness centre, Water slide, Swimming Pool, Fitness centre, Spa lounge/relaxation area, Beauty Services, Fitness/spa locker rooms, Sun loungers or beach chairs, Spa/wellness packages, Fitness.
Transport	Shuttle service, Accessible parking, Car hire, Electric vehicle charging station, Shuttle service (free), Bicycle rental, Parking garage.
Outdoor & View	Terrace.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.0

Based on 71 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

7.1

Facilities

8.3

Reviewers Mention About The Westin Carlsbad Resort & Spa

Review 1: The reviewer had a pleasant stay at The Westin Carlsbad. The staff was friendly and the room was nice. The only downsides were thin walls and a loud toilet. Nearby activities included an ou (Read More)tlet mall and restaurants. Review 2: The reviewer had an amazing wedding experience at The Westin Carlsbad. The event coordinator, Julia, was helpful and responsive. The reservations team made the booking process easy. The venue had stunning views and the service received was exceptional. Overall, the reviewer highly recommends The Westin Carlsbad as a wedding venue. Review 3: The reviewer had a lovely stay at the resort. The registration desk employee, Jenifer, went above and beyond to make their birthday celebration special. The room was wonderful, and the service, including room service, was exceptional. Review 4: The reviewer had a great time during their stay, with clean rooms and excellent service. The hotel provided good food during meetings and the staff was friendly. The reviewer would recommend this hotel to others. Review 5: The reviewer had some challenges during check-in, but the helpfulness of the staff made up for it. The lobby was impressive, but the rooms were average. The reviewer also found the resort fee charge unexpected. However, the positive interactions with the staff made the stay manageable. Review 6: The reviewer had a fantastic experience at the day spa, with excellent staff and clean facilities. The complimentary amenities were unexpected and delicious. The reviewer also found the spa's massage price reasonable. Review 7: The check-in process was long and frustrating for the reviewer. The room was not ready until late in the day, despite others getting rooms immediately. Safety on the property was a positive aspect of the stay. Review 8: The reviewer attended a wedding at the hotel and found the layout and flow of the hotel, bar, restaurant, and event spaces to be great. The staff was friendly and helpful. The only issue was that the meeting area for hair and makeup was not cleaned prior to use. Review 9: The resort was delightful, with attentive and friendly staff. The spa was inviting and the views were great.

Guest Reviews

Nikki

family with young children

1.0

Bad

RUN FAR AWAY from this place. There are so many great hotels to choose from. Dont waste your money on this place. The a

I liked the spa.

I was so unhappy with staff & accommodations

Published on 28 Aug 2023

Martin

young couple

6.0

Pleasant

Best hotel in the area, but staff require training in attitudes to customers.

Great pool, good restaurant, decent rooms

Staff were generally very poor, They require training, attitudes require improvement.

Published on 24 Aug 2023

Anthony

young couple

10.0

Exceptional

not long enough

24 hour pool and hot tub

keys didnt work

Published on 19 Apr 2023

Jeehee

young couple

8.0

Very good

Highly recommend this resort

It was great overall.

I got so many hairs from the hair dryer and the floor in my room.

Published on 09 Apr 2023

Kristi

young couple

5.0

Passable

Not worth the $$

The bed was comfortable, and the valet guys were awesome . Great view.

The shower knob came off several times. There is no water pressure. Could hear people running up and down the halls all night and day, making it very hard to sleep.

Published on 30 Mar 2023

Gabriela

family with young children

10.0

Exceptional

Love it! Will definitely come back.

Did not have any breakfast at the resort.

Everything was good.

Published on 16 Feb 2023

Margaret

solo traveller

9.0

Superb

Food was acceptable, timing was good, but, come on, plastic cutlery and to go boxes?

Published on 30 Sep 2022

Denise

solo traveller

1.0

Bad

Will NEVER stay there again!

Not Much

Attitude of the staff. Room not available at the appointed check in time. Room service delivered in boxes. Order incomplete requiring me to wait for condiments in order to eat my food.

Published on 02 Aug 2022

Madjid

family with young children

5.0

Passable

The rates didn't match my expectations.

Crowded pool/spa, small room with a view of the rooftops and a very high room rate which didn't match the other hotels. Also, there was no hairdryer in the bathroom and I had to call room service to get one.

Published on 11 Jul 2022

Anonymous

young couple

10.0

Exceptional

The best place to share some time and feel welcomed by the staff who go above and beyond to accommodate your stay.

I loved the staff, everyone did their best to accommodate our one day getaway. One of the best choices for a comfortable, enjoyable, welcoming and peaceful nights sleep. The staff truly enjoys making sure everything is perfect. Thank you Rachel, Ms. Jennifer, everyone in the Spa, the Inroom dining staff, valet, and front desk.

Honestly, the only thing to complain about is that we did not stay longer.

Published on 06 Jun 2022