The Ritz-Carlton, Laguna Niguel, San Clemente

This property has been featured in "8 Best Resorts In San Clemente ".

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Top Facilities

parking

bar

food

wifi

pool

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King or Double Room with Garden View

Max 3 Adults

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This air-conditioned room includes a flat-screen cable TV with pay-per-view channels, a refrigerator and a work desk.

King or Double Room with Ocean View

Max 4 Adults

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This air-conditioned room includes a flat-screen cable TV with pay-per-view channels, a refrigerator and a work desk.

Club Level King or Double Room with Garden View

Max 4 Adults

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Offering free WiFi, this air-conditioned room includes a flat-screen cable TV with pay-per-view channels, a refrigerator and a work desk. It features a magnified makeup mirror and a hairdryer in the private bathroom, twice a day turn-down service and 24-hour indoor dining.Club Lounge access includes free breakfast and snacks all day, access to a computer station and dedicated concierge services.

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All Facilities for The Ritz-Carlton, Laguna Niguel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Tennis equipment, Beach, Tennis court, Hiking, Snorkelling, Golf course (within 3 km), Table tennis.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Pet bowls, Lower bathroom sink, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
Accessibility	Emergency cord in bathroom, Toilet with grab rails, Roll-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Hairdryer, Shampoo, Sauna, Bath, Shower, Body soap, Conditioner, Toilet, Bathrobe.
Room Amenities	Cots, Air conditioning, Wardrobe or closet, Dressing room, Desk, Seating Area, Iron, Safety deposit box, Trash cans, Tile/marble floor, Interconnected room(s) available, Heating.
Food & Drink	Wine/champagne, Restaurant, Special diet menus (on request), Kid meals, Outdoor furniture, Room service.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Wake up service/Alarm clock, Key card access, Linen, Alarm clock.
Media & Technology	iPod dock, TV, DVD player, Radio, Flat-screen TV, Telephone.
Common areas	Sun terrace, Outdoor fireplace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Currency exchange.
General	Pets allowed.
Physical distancing	Physical distancing rules followed.
Entertainment and family services	Kids' outdoor play equipment, Children's playground.
Pool and wellness	Sun umbrellas, Steam room, Massage, Beachfront, Beauty Services, Spa/wellness packages, Manicure, Body scrub, Spa lounge/relaxation area, Yoga classes, Make up services, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Pedicure, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station, Bicycle rental.
Outdoor & View	Terrace, View, Sea view, Balcony, Garden view.
Shops	Minimarket on site.

About This Property

This luxury hotel is located on a bluff overlooking the Pacific Ocean and offers beach access. The hotel features a full-service spa, 2 outdoor pools, multiple dining options and a tennis court. Each guest accommodation offers free WiFi.

Guest Ratings For This Property

7.8

Based on 36 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.2

Value For Money

6.7

Facilities

8.2

Guest Reviews

Frank

young couple

10.0

Exceptional

Great

The location was superb

Better menu in main restaurant. Should have nice music in the evenings

Published on 12 Aug 2023

Jess

young couple

8.0

Very good

Relaxing

Very clean and everyone friendly.

At an empty pool their rule is only 1 towel per guest. And they were grumpy about it. I was made to feel like it was an inconvenience to them to ask for a second towel. This is the ritz, not a cheap road side motel!

Published on 12 Jul 2023

Pedram

young couple

4.0

Disappointing

it is in nice location but staff was rude we paid the stay in cash also left some amount for extras however when we ordered room service in middle of night they call us from Resturant that you dont have credit and we are sending somebody to your room and you need to do the payment and I explained to them about extra cash that we left and they hang up the next morning I went to lobby and told them the story and we had same situation during the breakfast and I told them for some reason your system is not showing our extras and you guys bothered us at 2 am and they didnt even apologize and they said yes I

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Published on 05 May 2023

Natalia-marva

review category business travellers

10.0

Exceptional

A fantastic beach property.

Location is fantastic.On thr Beach. Wonderful staff.

Published on 14 Jan 2022

Whipple

young couple

10.0

Exceptional

Expensive but worth it. Except for the shower I was really looking forward to.

The opulence, customer service (from the valet and wait staff to room service and beyond).

Our shower drain was clogged. stood in 3 inches of water for the whole shower. Not good.

Published on 03 Dec 2021

Jason

group

1.0

Bad

Would not consider this property again. Even though it was my favorite before.

Great food.

Very cold inside the hotel. AC blowing very high on top a very cold weather.

Published on 07 Nov 2021

Hassan

family with young children

2.0

Very poor

Unhappy!

I expected way more from this place. My experience with any Ritz Carlton before this was good until in stayed here. This place didnt do justice to the value. We payed way too much to get a small room with big in my daughters bed. I was told I will be getting a free night but they only end up taking away the resort fee of $150. I would never stay at a ritz again or recommend it to anyone I know.

Had a bad experience. There was nothing great about this place. The bed and pillows are very uncomfortable. I do not accept this kind of treatment after paying almost 1100 a night!!!

Published on 28 Aug 2021

Steven

solo traveller

10.0

Exceptional

Everything was what l had hope for from a Ritz-carlton property except front desk reception

Everything was exceptional as expected except for the reception l received at the front desk at checkin and checkout

There could have been better communication regarding payment at checkin and checkout

Published on 30 Jul 2021

Penny

family with young children

4.0

Disappointing

Misrepresentation- booked 2 rooms with partial views & paid a premium. 1 room looked directly into a wall & the other was of the pool. Partial view always refers to the ocean. After asking for the manager eventually 1 room was changed at an extra cost. Hotel is understaffed & outrageously priced.

Published on 29 Jul 2021