The Priory Hotel, Cardiff

This property has been featured in "50 Best Hotels In Cardiff ".

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parking

bar

wifi

food

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Cosy Double

Max 2 Adults

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Small double room located both in and off the main building equipped with a double bed, a desk, digital TV, high speed wireless internet access, bathroom with heated towel rail, luxury toiletries and complimentary tea and coffee making facilities.

Single Room

Max 1 Adult

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Smaller bedrooms located in the main building, equipped with a single bed, a desk, digital TV, high speed wireless internet access, bathroom with heated towel rail, luxury toiletries and complimentary tea and coffee making facilities.

Deluxe Double

Max 2 Adults

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Larger bedrooms located in the main building equipped with a Louis XV style double bed, a desk, digital TV, high speed wireless internet access, bathroom with heated towel rail, luxury toiletries and complimentary tea and coffee making facilities.

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All Facilities for The Priory Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities.
Activities	Cycling, Fishing, Hiking, Golf course (within 3 km).
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Facilities for disabled guests, Non-smoking rooms, Designated smoking area, Pet basket, Pet bowls, Non-smoking throughout.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Bath, Shower, Body soap, Conditioner, Toilet.
Room Amenities	Air conditioning, Wardrobe or closet, Clothes rack, Desk, Fan, Trash cans, Non-feather pillow, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Coffee machine, Outdoor furniture, Bottle of water, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Garden.
Reception services	24-hour front desk, Invoice provided.
Physical distancing	Cashless payment available.
Transport	Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Minimarket on site.

About This Property

The Priory is nestled within the historic town of Caerleon on the River Usk. Dating back to 1180, this hotel was originally a Cistercian monastery.

Guest Ratings For This Property

8.6

Based on 1458 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.2

Value For Money

8.4

Facilities

8.8

Guest Reviews

Jessica

review category business travellers

7.0

Good

Comfortable beds although room was rather small, shower was great.

I wasn't a fan of the breakfast options, the food and portion sizes were a huge disappointment. I asked for bacon and eggs on toast and received a small slice of toast and a small slice of thick bacon. It wasn't filling and no options for continental such as cereals, croissants etc.

Published on 04 Jan 2024

Anonymous

young couple

9.0

Superb

The room was beautiful, the food in the restaurant was gorgeous and the staff were really friendly and helpful.

Nothing to dislike

Published on 03 Jan 2024

Lynne

young couple

9.0

Superb

Very good

Good room. Very good breakfast

Nothing

Published on 28 Dec 2023

Kelly

with friends

9.0

Superb

Another spectacular visit to The Priory

Another regular favourite I return to as often as I can. Beautiful location, great facilities and wonderful accommodation

As a v minor niggle breakfast options for my vegan friend were limited

Published on 16 Dec 2023

Alan

young couple

5.0

Passable

Great hotel eat in Caerleon many better restaurants and better value

Lovely room poor type and cost of food service very slow restaurant over booked not enough staff to cope

As above an example we had a table for 5 main part of meal cooked very well side's min over cooked desserts cold when arrived after coffes ordered after ordering desserts dessert sent back again complained to manager who refunded desserts and coffee

Published on 12 Dec 2023

Chris

family with young children

8.0

Very good

Get breakfast right and well keep coming

Ive stayed here a few times with my son. This is a great period hotel with a fantastic restaurant and individual rooms all to a high standard.

My only gripe is breakfast - the only offering is a la carte/ cooked to order. This invariably takes 30 minutes and is disappointing as most guests naturally have somewhere to go in the morning and like us cant wait around. The breakfast a la carte menu is also very high brow which is not suitable for teenagers nor families. In my opinion the hotel is trying too hard and a simpler fayre would suffice

Published on 10 Dec 2023

Samantha

review category business travellers

10.0

Exceptional

Perfect. Ive found a gem.

Attention to detail is 10/10. The staff felt like a warm hug on arrival they were so so friendly and helpful and just made me feel relaxed straight away. Cava poured at reception, escorted to my room and booked in for dinner. The food was incredible so fresh - its literally lay on ice waiting for be cooked. The staff couldnt do enough for you it was Amazing! Ill be back with my partner to enjoy. The rooms were so tasteful and gorgeous and the classical music playing in arrival was just lush! I had breakfast in my room and it was lovely. I stay away a lot with work and this has trumped all other hotels.

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Couldnt fault a single thing

Published on 09 Dec 2023

Jonathan

review category business travellers

8.0

Very good

You wont be disappointed

This is a great hotel. Only place to stay if working locally

As with a few hotels, the body wash & shampoo is attached to the wall which is fine if having a shower. No good if you want a bath as unreachable. Also only a suggestion but the breakfast comes with a piece of bacon which is mainly fat. Not an issue for many but I would prefer a couple of rashers of back bacon

Published on 01 Dec 2023

Peter

solo traveller

5.0

Passable

Restaurant service lets the hotel down.

Check-in, bathroom, building quality and character.

Restaurant service was not up to standard. Not proactive.

Published on 29 Nov 2023

Adrian

young couple

6.0

Pleasant

The environment and location are fine but the owners need to look at using Welsh theme and the menu.

Room. Location. Garden.

The breakfast menu. Better to style the breakfast as more traditional and not make the food style above tradition. Normal cooked breakfast would be better. Sourdough bread does not work- to hard when toasted. Better to have buffet choice for juice, cereals, fruit etc. Cooked to order for hot is fine. Say on menu there are choices on cooked breakfast. Better to use Welsh produce. Asked for daily paper not delivered. Room not cleaned.

Published on 26 Nov 2023